RFP | May 22, 2023
Pennsylvania's Allegheny County Department of Human Services seeks a contractor to staff and run an Alternative 9-1-1 Emergency Response (A9ER) Program pilot in one or both of two pilot locations (McKees Rocks and Monroeville/Penn Hills). In this A9ER Program pilot, trauma-informed, client-directed and compassionate Alternative Response Teams will respond to non-violent 9-1-1 calls related to quality of life, well-being, or a mental health or substance use crisis, either instead of law enforcement, with law enforcement or after law enforcement. Follow-Up Teams will help residents seen by the Alternative Response . . .