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Executive Briefings

A series of insights from OPEN MINDS Founder and CEO, Monica E. Oss, Executive Briefings are crafted for executive leaders navigating the complexities of health and human services. Each briefing connects market intelligence with expert analysis to help guide strategy, respond to disruption, and improve organizational performance.

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  • The Telehealth Factor: Most Popular OPEN MINDS Program Profiles Of 2025

    January 30, 2026
    Telehealth use exploded during the COVID-19 pandemic, expanding to a host of services from mental health to primary care, urgent care, and other areas. But a study of the Medicare fee-for-service population revealed that telehealth did not increase outpatient office…
  • For Non-Profits, How Big Is Big Enough?

    January 29, 2026
    U.S. non-profit organizations eliminated almost 29,000 jobs in 2025, up from 5,640 in 2024. The recent analysis, Job Cuts Fall To Lowest Level In 17 Months; Highest December Hiring Since 2022, revealed the non-profit sector layoffs were part of a…
  • The ACA Marketplace Plunge: The Most Read OPEN MINDS Industry Resources Of 2025 

    January 28, 2026
    This year, there are two landmark changes in health plan policies that will affect the U.S. insured population. First, starting January 1, we had the end of the premium supports for many consumers getting insurance through the Affordable Care Act (ACA) Health…
  • Getting Ready For Consumer Contagion

    January 27, 2026
    Health care service “satisfaction scores” will be increasingly shaped by “consumer contagion,” according to a new analysis, The Direct-to-Patient Future of Health Care. What does this mean? Consumers do not benchmark their health care experiences against other experiences in health…
  • Finding The Signal In The Noise: The Most Read OPEN MINDS Market Watch Stories Of 2025

    January 26, 2026
    It seems so overwhelming at times. Is there a day when something doesn’t change? Last year, our OPEN MINDS team covered over 1,030 news and market watch stories. Among the many developments, our member executives zeroed in on the endless…
  • The Changing Face of Medicaid Managed Care: The Most Downloaded OPEN MINDS RFPs Of 2025

    January 23, 2026
    Despite the current and changing rules for Medicaid policy, financing, and reimbursement (see Building A Vision & Strategy For Navigating Uncertain Times: The Health & Human Service Leader’s Challenge), Medicaid remains a major payer in the U.S. health care system.…
  • Whose Evidence For Autism?

    January 22, 2026
    In the recent OPEN MINDS briefing, Whose Evidence?, my colleague, Stuart Buttlaire, Ph.D., OPEN MINDS vice president of clinical excellence and leadership, discussed the realities of navigating the question of evidence-based practices (EBPs). The bottom line—there is no one-size-fits-all solution…
  • Success With Growth: The Most Popular OPEN MINDS Executive Roundtables Of 2025

    January 21, 2026
    In a health and human service market landscape where referrals and reimbursement for almost every service seems to be in question, growth and diversification are the antidote for most executive teams. But growth brings its own challenges. A recent article—How To Navigate…
  • Out With Agile

    January 20, 2026
    Agile is out. Projects are in. That was the message of an article, The Project-Driven Organization, that caught my attention. The premise—Agile can no longer keep up with the chaotic market and evolving technology. Many health and human service organizations…
  • AI On The Brain: The Most Watched OPEN MINDS Webinars Of 2025

    January 19, 2026
    For the third year in a row, artificial intelligence (AI) swept our list of the most-watched OPEN MINDS webinars. And who can blame them? Every day, we are inundated with how AI is going to either make our lives a utopia or a…
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