There have been health care services provided in consumer’s homes for many decades. Visiting nurse programs have been around since 1909, starting with the Visiting Nurse Society of Philadelphia (see When Were The First In-Home Nurse Visits). Wraparound services for children emerged in the 1980s (see What Ae Wraparound Services?). And there have been in-home rehabilitative services for aging populations for decades.

But the pandemic ushered in a new era of home-based services, fueled by use of telehealth, remote monitoring tools, and other internet-based technologies. At the time, consumers were pushed to use telehealth in their homes. And now many of them want to continue to be served at home. The strategic question for executive teams of specialty…