Welcome to the OPEN MINDS Circle library! For over 30 years, our team has covered the news, trends, metrics, regulatory changes, and thought leaders shaping the sectors of the health and human service field that affect consumers with chronic conditions and complex support needs. This is your gateway to this $860 billion market — all the information your team needs to stay on top of the market, make strategic decisions, and manage highly effective organizations.


Executive Briefing |

COVID-19 & Its Aftermath On Health & Human Services: The Market Developments That Dominated In 2020

By Monica E. Oss

What a difference a year makes. A year ago, I was on vacation in a balmy Caribbean location. We were reading about Optum starting its ASO contract in Maryland (Optum Begins Contract As Maryland’s Public Behavioral Health ASO) and Cigna creating a partnership with Oscar to offer small business health insurance (Cigna & Oscar Announce Strategic Partnership To Offer Differentiated Health Solutions To Small Businesses In Select U.S. Markets). In February, we held our 2020 OPEN MINDS Performance Management Institute featuring Tonya D. Copeland, MBA, Vice President, I/DD Services, UnitedHealthCare Community Plan (see Tennessee’s Long-Term Services & Supports Program: Employment & Community First CHOICES) as well as Julia Brillhart, RN, MSN, National Vice President, Operations, Magellan Complete Care and John Selig, Vice President, Public Sector, Optum (see New Models For Complex Consumers: The Role Of Vertical/Specialty Consumer Health Plans). And I gave briefings for the Mental Health Corporations...


Social services are governmental services that are provided to impoverished and underserved adults and children to receive public health services such as education, housing, and medical care. Since 2009, the total spending on social services had increased by 16.5%; however, after adjusting for inflation the total spending on social services had actually decreased. In fact, social service spending in...
The North Dakota Department of Human Services (DHS) is implementing a settlement with the federal Department of Justice to expand Medicaid long-term service and supports (LTSS) and supportive housing for more than 2,500 adults with disabilities. The agreement will put the state in compliance with the Americans with Disabilities Act (ADA) and in compliance with the Olmstead decision which...

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