For thirty years, the team at OPEN MINDS has helped our customers turn market intelligence into competitive advantage through our strategic advisory and management consulting services. We are, first and foremost, experts in the areas of the health and human service field serving consumer with the most complex support needs. Our team has a deep understanding of the financing and service delivery for consumers with chronic conditions, mental illnesses, addictive disorders, cognitive disabilities, autism, dementias, and Alzheimer’s. We understand the resources available to address the social determinants of health for these consumers – the social supports addressing housing, nutrition, transportation, and income supports. And, we know how to navigate the intersection between health care and government – whether special education, child welfare, juvenile justice, or the corrections system.

Our approach to assuring competitive advantage is three-fold: build on the most up-to-the-minute market intelligence, add domain-specific subject matter expertise, and work with seasoned executives to develop strategy and tactical plans.

  • Up-To-The-Minute Market Intelligence: Every day our dedicated team of research analysts continuously track all the developments, policy changes, and stakeholder information in the market – providing an up-to-date market landscape for the executives in the field.
  • Industry & Business-Specific Expertise: Our team of advisors and subject matter experts enhance this information with in-depth analysis pertaining to specific markets or business competency areas. This insight allows our clients to quickly understand what this information means for their organizational strategy.
  • Practical Application From Experienced Executives: Our team of senior associates and advisory board members draw on decades of actual on-the-ground experience to provide the practical management approaches and best practice solutions that our clients need for success.

Learn more about how we help organizations in the health and human service field by navigating to one of our customer-specific capabilities pages:

  • Provider Organizations & Health Systems: OPEN MINDS helps service provider organizations and health systems tackle business challenges, build sustainable strategies, and maximize organizational efficiencies.
  • Payers & Health Plans: OPEN MINDS helps executives of payers and health plans succeed in the high-cost, high-needs sectors of health and human services.
  • Technology Firms: OPEN MINDS helps bridge the gap between technological innovation and technology adoption and optimization.
  • Pharmaceutical Companies OPEN MINDS helps forward-thinking pharmaceutical companies develop collaborative strategies and innovative approaches to improving care

Ready to discuss how OPEN MINDS can help support your organization?

Whether you need help building a sustainable strategy, understanding your underperforming service lines, or tackling the everyday challenges of an evolving market, OPEN MINDS national team of market experts and former CEOs are ready. Contact us today to hear how we can help.

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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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