Technology & Information Management

Technological innovation and technology adoption and optimization are at the forefront of strategy for many health and human service provider organizations. A strong digital infrastructure can improve the way organizations operate by rethinking how individuals, teams, and departments work. However, the question for executive teams is how to best leverage technology to make their workforce and day-to-day operations more effective and efficient. Although making new investments in technology requires organizations to overcome strategic challenges—from choosing the right solution to successful implementation—the return-on-investment can lead to increased revenues, improved stakeholder positioning, and reduced operating costs in the long-term.

Editor's Picks

COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

Login to access The OPEN MINDS Circle Library. Not a member? Create your free account now!