Technology & Information Management

Technological innovation and technology adoption and optimization are at the forefront of strategy for many health and human service provider organizations. A strong digital infrastructure can improve the way organizations operate by rethinking how individuals, teams, and departments work. However, the question for executive teams is how to best leverage technology to make their workforce and day-to-day operations more effective and efficient. Although making new investments in technology requires organizations to overcome strategic challenges—from choosing the right solution to successful implementation—the return-on-investment can lead to increased revenues, improved stakeholder positioning, and reduced operating costs in the long-term.


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This presentation took place at The 2021 OPEN MINDS Executive Leadership Retreat on September 23, 2021. The key—complicated systems are now virtual and demand different leadership skills. Leaders in organizations need to be adaptable: technology has remade the transactional and transformational leadership roles of executives. In this session, OPEN MINDS faculty discussed: The strategic challenges technology brings to organizational sustainability How technology changes the role of the executive team Best practices for integrating technology into your strategy for sustainability Speakers: Sharon Hicks, MBA, MSWSenior Associate . . .
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