Five percent of the population utilizes 50% of the health care resources – this population is comprised of consumers with chronic, complex conditions, which are often compounded by the need for social services and supports. To address the rising cost of care for this “super-utilizer” population, payers are focusing on reducing the spend by increasing integrated models of care coordination across medical, behavioral, pharmacy, and social support systems. For organizations building a new strategy for sustainability in this market, OPEN MINDS has become the most trusted source for market intelligence, industry insights, and innovative management solutions.

Our team of experienced executives and subject matter experts helps organizations serving consumers with chronic conditions to implement the transformational business practices they need to improve their operational and strategic performance in an evolving market. We are uniquely positioned to understand the chronic care management market because we work with the organizations, policymakers, and payers that shape it every day – from direct communication with our 180,000 OPEN MINDS Circle readers, to our comprehensive research databases of provider organizations and health plans, to our executive events attended live by 2,000+ decisionmakers annually.

Expertise For Payer Organizations

For payers and health plans managing consumers with chronic conditions, OPEN MINDS has the market knowledge, spending data, and competitor analysis to inform your organization’s strategy. Our specialized experience in every sector of the chronic care management market means that we have assisted payers in everything from providing training on integrated primary care/specialty health models for members of a health plan provider network, to building competitive intelligence profiles of selected health plans for national insurers expanding into new Medicaid managed care markets.

Expertise For Health Systems & Provider Organizations

For health systems and provider organizations serving consumers with chronic conditions, OPEN MINDS provides the market intelligence and management practices needed for success in a changing landscape. From assisting organizations with the development of value-based purchasing models and coordinating pilot model matrix for a demonstration project; to conducting demographic research on county populations for organizations considering service line expansions; to business process mapping, design, and re-engineering for large multi-state organizations that provide home and community-based support services – OPEN MINDS can give your team the tools they need to be sustainable in a changing landscape.

Expertise For Technology Firms & Pharmaceutical Companies

For technology vendors and pharmaceutical partners developing the tools that improve services and supports complex consumers, OPEN MINDS’ unparalleled research capabilities, combined with insights from current and former industry executives, provides a comprehensive expert perspective on the chronic care market. Our team has worked with pharmaceutical companies to identify optimal local systems for outreach and investment in initiatives for key customer groups; conducted product development, product pricing, and competitive pricing analysis for vendors bringing a new product to market; and built comprehensive marketing plans to help technology innovators achieve their yearly sales and marketing objectives.


Ready to discuss how OPEN MINDS can help support your organization?

Whether you need help building a sustainable strategy, understanding your underperforming service lines, or tackling the everyday challenges of the chronic disease management market, OPEN MINDS team of market experts and former CEOs are ready. Contact us today to hear how we can help.

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