Designing Nimble Leadership Models For Financial Sustainability: The Acenda Case Study
1:00 – 2:00 pm ET
Provider organizations cannot achieve long-term financial sustainability without executive teams equipped with the mission-critical capabilities to guide strategy, financial performance, business development, operations, and workforce management.
In today’s volatile reimbursement and regulatory environment, those skills must be paired with leadership structures that support fast, disciplined strategy execution. Agility without structure creates risk. Structure without agility creates stagnation. The organizations that thrive design for both.
During this one-hour live executive roundtable, Melissa Fox, Chief Operating Officer of Acenda Integrated Health (Acenda), will share how Acenda redesigned its leadership model with a focus on faster decision-making, clearer accountability, and more adaptive execution to support improved organizational responsiveness and strengthen long-term financial sustainability.
Ms. Fox will walk through practical approaches to restructuring leadership roles, clarifying accountability, engineering daily operations to reduce bottlenecks, and implementing performance metrics that protect compliance while driving operational efficiency.
What This Case Study Explores
This session examines Acenda’s actionable leadership framework designed to drive four critical outcomes:
- Balancing organizational agility with operational stability, including regulatory integrity, service quality, and fiscal responsibility
- Aligning clinical, operational, and administrative functions for effective response to funding shifts and policy changes
- Maintaining workforce confidence with transparent communication practices, distributed leadership models, and data-informed practices
What Executive Attendees Will Learn
Executive attendees will gain practical insights on:
- Identifying governance structures and leadership behaviors that promote agility while maintaining financial and regulatory discipline
- Streamlining leadership decision-making to reduce organizational friction and improve execution speed
- Encouraging innovation and measurable performance improvement without compromising core operational stability
Featured Speakers
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Melissa Fox, MHA, FACMPE, FACHE, Chief Operating Officer, Acenda Integrated HealthMelissa Fox is a nationally recognized health care executive and systems strategist with more than two decades of experience leading large-scale transformation across behavioral health, integrated care, and community-based health care organizations. As Chief Operating Officer of Acenda Integrated Health, she oversees enterprise-wide operations spanning more than 150 programs across the state of New Jersey, including child welfare, behavioral health, substance use disorder treatment, crisis services, supportive housing, and population health initiatives designed to address the social drivers of health. Ms. Fox is widely recognized for building nimble leadership structures that align operational strategy with value-based care, health equity, and financial sustainability. She holds a Master of Healthcare Administration from Louisiana State University and is widely recognized for advancing innovative leadership models that strengthen health care organizations navigating today’s evolving policy and financial landscape.
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