ROI On Behavioral Health EHRs: What Today’s Leaders Are Overlooking

ROI On Behavioral Health EHRs: What Today’s Leaders Are Overlooking

For many behavioral health organizations, EHR ROI is still measured the old way: licensing cost against billable hours. But that lens misses where the real return, and the real risk, actually lives today.

On September 24, 2026 at 1:00 PM ET, Dr. Michael Arevalo, Director of Clinical Strategy at Core Solutions, and Angelica Eddleman, VP of Sales, will lead a practical session on how behavioral health leaders can build a more complete picture of EHR return on investment. The webinar will move beyond cost-per-seat thinking into six areas organizations routinely undervalue: implementation speed, revenue cycle performance, audit protection, staff retention, care coordination, and clinical outcomes.

Participants will learn how to build a business case for their EHR that holds up under board and CFO scrutiny, and how that case shifts when the EHR includes AI-driven capabilities. Please join us for practical evaluation criteria, real cross-departmental impact, and a framework leaders can apply immediately when assessing their own systems.

Participants will learn:

• A practical framework for evaluating ROI when the EHR includes AI-driven capabilities, including what to ask vendors and how to set realistic expectations with stakeholders.
• The six ROI categories most organizations overlook when evaluating an EHR, including audit protection, staff retention, and clinical outcomes.
• How to build the business case for clinical outcomes and mission alignment as measurable — not just qualitative — components of ROI.

Featured Speakers

Angelica Eddleman

Vice President of Sales, Core Solutions

Angelica Eddleman is Vice President of Sales at Core Solutions, where she leads new business development across the company’s Cx360 product suite, serving behavioral health, IDD, and human services organizations nationwide. She brings more than 20 years of healthcare IT sales leadership, with a career built almost entirely around the behavioral health and human services space, including public sector and state government contracting, community behavioral health, correctional healthcare, and long-term care.

Michael Arevalo

Director of Clinical Strategy, Core Solutions

Dr. Michael Arevalo is a licensed clinical psychologist with experience in evidence-based treatment and quality improvement across diverse clinical settings, including community mental health organizations, private practice, university counseling centers, and major healthcare systems like the VA and Kaiser Permanente. As Director of Clinical Strategy at Core Solutions, Inc., he leads the integration of clinical best practices into the company’s EHR platform, collaborating with product, engineering, and AI teams to develop data-driven solutions that enhance clinician workflows and patient care. He also defines quality metrics, ensures regulatory compliance, and develops training programs to optimize digital health tools.

Event Sponsored By:

Core Solutions transforms health and human services for mental health, substance use, and intellectual and developmental disabilities (IDD) providers. With 25-plus years of expertise, Core delivers integrated digital care solutions that enhance access to treatment, skills development, and support for over 500,000 lives. Cx360, a best practice-driven and highly secure electronic health record (EHR), empowers providers with advanced care coordination, mobile capabilities, embedded workflows, and intelligent revenue cycle management. With ongoing investments in AI-driven documentation, clinical decision support, and innovation, Cx360 drives better treatment and service delivery outcomes.