Minnesota Department of Veterans Affair, Minnesota Veterans Homes seeks a contractor to develop and implement a satisfaction assessment process to survey residents and families at the five Minnesota Veterans Homes (MVH). The process will quantify the information that is received from the residents and families into statistical representations of their opinions, which will visually display the trends and patterns of the home. The residents and families satisfaction assessment process will to be used to help MVH continually improve, as well as to demonstrate the homesÕ standard of quality care . . .

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RFP | February 9, 2009

Minnesota Seeks Minnesota Veterans Homes Resident and Family Satisfaction Assessment

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