RFP | February 14, 2013
Florida's Palm Beach County seeks a contractor to provide Family and Medical Leave Act administration services. The contractor is required to review existing practices and to recommend modifications that will streamline and improve current processes. The services shall consist of, but are not limited to, policy development, training, request processing, initial intake, follow-up, documentation gathering, approval/denial process, medical certification, leave tracking, return to work, reporting, communication, and investigation . . .