Kentucky's University of Kentucky seeks a contractor to provide implementation services for several ServiceNow modules; including, but not limited to GRC, Security Operations, Application Portfolio Management, Cloud Management, and Employee Documentation (HR module). The response to the proposal should also include an audit of modules currently implemented and configured in the University of Kentucky Health Care (UKHC) instance. Additionally, UKHC IT seeks guidance on current adopted ITIL policies, processes, and procedures. The UKHC enterprise is implementing the Epic Electronic Health Record System. The implementation partner will also suggest best practices for the use of ServiceNow in a health care . . .

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RFP | March 18, 2020

Kentucky Seeks ServiceNow Implementation

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