RFP | May 14, 2021
New York's Monroe County Department of Human Services (DHS) seeks a contractor to provide a systemic redesign of the service delivery organization. The design concept must align with current legislative and regulatory compliance under both Federal and State oversight entities who direct Monroe County’s governmental structures. Working within these guidelines, Monroe County’s goal is to rethink and overhaul protocols, procedures and processes as it relates to the overall DHS service delivery system. There will be a particular focus on creating a system that reflects the interest of the community, that is inclusive, and that seeks to dismantle . . .