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Making Hybrid Service Models Work “Better” By Leveraging Pharmacy Services

November 09, 2021

The pandemic has dramatically increased the acceptance and use of telehealth and other digital services, while also exacerbating social determinants of health for many Americans. And, while a return to more face-to-face services is expected, both consumers and payers are looking for provider organizations with ‘hybrid’ services models – combining the best of digital and in-person services. How do executive teams rethink service delivery – combining these two modalities – and how can pharmacy services make hybrid service models work better? This session provides the answers – with a panel of three executives of specialty provider organizations that are delivering on the promise of hybrid service systems.

In this session, hear from three executives on how:

  • Their clinics are addressing the shift to value-based care
  • Medication adherence plays an important role in value-based programs
  • Their clinics are helping consumers overcome social determinants of health

Featured Speakers

  • Jeff O’Neil, President & CEO, Greater Cincinnati Behavioral Health Services
    Jeff O’Neil serves as President and CEO for Greater Cincinnati Behavioral Health Services, a large, comprehensive behavioral health organization in Cincinnati, Ohio. Jeff has worked in the field of behavioral health for 29 years, leading and directly working at all levels, including residential treatment, housing, care management, counseling and integrated care.
  • Scott Hedges, M.D., Chief Medical Officer and Director of Laboratory Services, Seven Counties Services, Inc.
    Dcn. Scott T. Hedges, M.D. is the Chief Medical Officer and Director of Laboratory Services with Seven Counties Services, Inc., the regional mental health center for Louisville, Kentucky, and surrounding counties. Dr. Hedges is also Clinical Faculty with the Department of Psychiatry and Behavioral Sciences at his alma mater, the University of Louisville, School of Medicine, and a consulting psychiatrist for St. Luke’s Institute, Louisville office. Dr. Hedges has served on the Board for Little Way Pregnancy Resource Center, and his community service includes his membership and active participation in the St. Joseph’s Guild, the local guild of the Catholic Medical Association, the Community Health Committee of the Greater Louisville Medical Society and the Committee on Community and Rural Health with the Kentucky Medical Association. He was recently appointed by the Governor to serve on the Kentucky Department of Medicaid Services Pharmacy and Therapeutics committee.
  • Kevin O’Connell, VP of Sales, Genoa Healthcare
    Kevin O’Connell is the VP of Sales for Genoa Healthcare and has been a licensed pharmacist in Rhode Island for 20 years. Prior to this role Kevin oversaw Genoa’s New England division and served as Sales Director for the NY/NJ area. Kevin’s mission is to improve the lives of those living with mental illness though superior, compassionate care.
Event Sponsored By:
About Genoa Healthcare Genoa Healthcare has been serving the behavioral health community for nearly 20 years, providing pharmacy services, telepsychiatry and medication management solutions. Today, Genoa Healthcare serves more than 800,000 individuals annually in 47 states and the District of Columbia, and fills more than 15 million prescriptions per year. Genoa Healthcare is the fifth largest drug chain in the U.S., with more than 450 pharmacies located within behavioral health centers. Visit www.genoahealthcare.com.

Registration for this executive web briefing has been provided at no charge courtesy of Genoa Healthcare.

Unable to attend? Still register! At the conclusion of the event, all registrants will receive a recorded copy of the executive web briefing and presentation slides.