District of Columbia Health Benefit Exchange Authority seeks a contractor to provide and implement the Exchange Contact Center (ECC). ECC will be a health and human services contact center, providing the District of Columbia with a robust capability to provide consumers with over the phone and web-based services for Medicaid and private health insurance, and small business health insurance eligibility, enrollment, and related assistance using the new District of Columbia Access System . . .

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RFP | April 22, 2013

District of Columbia Seeks Health Benefit Exchange Contact Center Services

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