RFP | February 21, 2022
Tennessee Seeks TennCare Member Medical Appeals Call Center Services
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Tennessee Department of Finance and Administration, Division of TennCare seeks a contractor to provide toll-free call center services to allow approximately 1.5 million TennCare1 members the opportunity to file medical appeals in response to a managed care contractor’s proposed adverse benefit determination, to file requests for relief from reimbursement and billing, and to allow TennCare members to submit requests to change their assigned managed care organization . . .