Virginia Department of Medical Assistance Services seeks a contractor to serve as a Cover Virginia Operations Contractor. The Cover Virginia Operations will be primarily composed of a Medicaid/FAMIS State-Wide Call Center, an eligibility Central Processing Unit for Medicaid/FAMIS to initiate eligibility determinations in the VaCMS system, and a Cover Virginia Incarcerated Unit with a call center and eligibility staff that works with correctional facilities, as well as hosting and maintaining the Cover Virginia Websites and domains. These operational units will include the necessary supporting operations such as: a mailroom; systems support; quality assurance; training; website development operations . . .

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RFP | September 26, 2019

Virginia Seeks Cover Virginia Operation Services

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