These are challenging times for the leadership of health and human service organizations. The market now has more older consumers, fewer insured consumers, fewer Medicaid funding options, greater digital transformations that include artificial intelligence, and more powerful payers (see Finding Opportunity In Uncertain Times: A Leadership Framework For Success In The Midst Of Turbulence).

As…

Succession planning is not a contingency exercise reserved for leadership emergencies. It is an operational readiness practice designed to manage organizational performance and risk. Poor succession planning shows up in cash flow, operations, payer confidence, and staff retention. Boards and chief executive officers (CEOs) need to understand that this connection is direct.

Organizations should not…

Succession planning is a major challenge for every organization, and the answer is often complicated by ever-evolving executive team competency needs and unexpected executive departures. Every organization should have a succession pathway designed to provide maximum executive team bench strength. (For even more, check out last month’s newsletter, How To Build The Right Executive Team:…

Chief executive officers (CEOs) who have spent years in leadership positions have likely had many opportunities to weigh in on, or actively guide, succession planning. Yet many organizations still have bad succession planning that could lead to promoting internal folks that aren’t ready. That is problematic in any executive position, but catastrophic in the CEO…