Strategy & Strategic Planning

Strategic planning is an essential business process for health and human service provider organizations. A strategic plan provides clarity and transparency from the board on performance expectations and priorities and serves as the overall foundation for organizational infrastructure development and operating plans. However, strategy is only one factor of the overall strategic planning process. Rather, strategy and strategic planning require a scenario-based, tactical, and detailed implementation and execution plan with the right management team and performance metrics to ensure the organization is progressing toward its strategic initiatives. Amid changing reimbursement models, consumerism, and other market disruptors, a strategic plan that is both market-focused and nimble is key for sustainability in an uncertain future.

Latest Resources

• The Changing Landscape Of I/DD Services In Minnesota – System Reform, Funding & Provider Strategy: A Discussion With Rita Wiersma, President & Chief Executive Officer Of Accord
• The $18.6 Billion Bump: Best Of The 2026 OPEN MINDS Service Excellence Institute
• Quality As Strategy
• Beyond The Launch: Embedding Behavioral Health In Emergency Departments
• Is Your Plan A Block Of Paper?
• State & Local Strategies For The Next Decade: Building Age-Ready Systems of Care
• Integrated Supports For Dual-Diagnosis: The Convergence of Mental Health & I/DD Services
• Integrated Behavioral Health In Action: Lessons From Kaiser Permanente’s Whole Person Care Model
• Portfolio Management To Optimize Organizational Performance: The 2026 OPEN MINDS Executive Seminar On How To Build A Service Line Portfolio For The Future
• What’s The Plan?
• How To Make $50 Billion Matter 
• Who’s Paying The Tab? The Best Of The 2026 OPEN MINDS Government Health & Human Services Executive Summit
• The Future Of Smart Living: Technology As The Foundation For I/DD Services With Brian Hart, Founder & Chief Executive Officer Of ShiftAbility
• It’s The Planning
• Improving Patient Experience To Improve Financial Performance: A Discussion With Warren Bates, Chief Executive Officer Of Mend

Finding Opportunities In Chaos

Chaos is here to stay, and executives need to adjust their leadership and management practices to adapt. That was the theme of a recent article—How To Slay The Chaos Dragon. And it makes me tired. The authors argue that chaos has become a permanent feature of modern organizations—driven by external volatility, shifting priorities, operational complexity, and constant market change. Our recent coverage of new developments in the field illustrates the chaotic environment that executives need to… Read

• Correcting The Mistakes That Undermine Strategy Execution: The Adelphoi Case Study
• Managing Permacrisis: Best Of The 2026 OPEN MINDS Strategy & Innovation Institute
• Sustaining Independence – The Financial Future Of Nonprofit Behavioral Health Organizations: A Discussion With Bruce White, Chief Executive Officer Of Johnson, Kendall, & Johnson
• Leading Through The Chaos
• Hedging Your Bets

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