Technology & Information

Technological innovation and technology adoption and optimization are at the forefront of strategy for many health and human service provider organizations. A strong digital infrastructure can improve the way organizations operate by rethinking how individuals, teams, and departments work. However, the question for executive teams is how to best leverage technology to make their workforce and day-to-day operations more effective and efficient. Although making new investments in technology requires organizations to overcome strategic challenges—from choosing the right solution to successful implementation—the return-on-investment can lead to increased revenues, improved stakeholder positioning, and reduced operating costs in the long-term.

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North Carolina Launches New Statewide Child Welfare Information System

The Partnership and Technology Hub for North Carolina (PATH NC), the new statewide electronic child welfare information system under the North Carolina Department of Health and Human Services (NC DHHS), launched on June 2, 2025. It equips child welfare staff with real-time data and decision-making tools to better protect children and to improve outcomes for children and families across the state. A new mobile application through the Salesforce platform will have offline sync capabilities to… Read

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