Designing A Measurable, Outcome-Driven Value-Based Care Model: The Community Health Network (MyCHN) Case Study
1:00 – 2:00 pm ET
As executive teams shift from fee-for-service (FFS) to value-based care (VBC), one question consistently emerges: how do you define, measure, and pay for value?
Too often, organizations default to tracking utilization or operational performance metrics. But these measures alone do not capture whether care is improving consumer health outcomes, strengthening treatment adherence, or supporting long-term continuity of care. Without an outcomes-driven framework, many VBC models fall short of delivering meaningful impact.
In this one-hour live presentation, Mark Young, Chief Executive, and Linh Tran, Chief Financial Officer of Community Health Network (MyCHN), will share how their organization redesigned its value-based care strategy to prioritize measurable consumer outcomes over checklist-driven performance metrics.
What This Case Study Explores
This session presents a practical case study examining how MyCHN shifted its VBC approach to focus on outcomes that matter:
- How participation in multiple value-based care arrangements with commercial payers, Medicare Advantage plans, and accountable care organizations (ACOs) revealed an overemphasis on utilization control and documentation metrics
- How operational strategies can strengthen continuity of care across the full treatment journey, including integrated care coordination, improved specialty access through structured provider partnerships, and enhanced pharmacy compliance
- How leadership decisions and targeted strategies can drive measurable improvements in consumer engagement and long-term treatment continuity
What Executive Attendees Will Learn
Executive attendees will gain practical insights, including:
- Recognizing the VBC operational gaps that prioritize utilization control and reporting metrics rather than consumer access and measurable outcomes
- Understanding strategies for building outcome-driven care delivery models that leverage integrated care coordination, specialty access management, and pharmacy compliance oversight
- Applying practical leadership principles for designing sustainable VBC, including how to align resources, partnerships, and operational workflows that measure true impact
Featured Speakers
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Mark Young, Chief Executive Officer Community, Health Network (MyCHN)Mark Young serves as Chief Executive Officer of Community Health Network (MyCHN), a Federally Qualified Health Center system providing integrated medical, behavioral health, dental, and pharmacy services to diverse communities across Texas. With more than two decades of leadership experience in community health and health care system development, Mark has played a pivotal role in expanding MyCHN’s integrated care model, strengthening access to comprehensive services, and building innovative partnerships that improve patient outcomes. Under his leadership, MyCHN has expanded its service footprint, advanced whole-person care initiatives, and implemented strategic programs that integrate primary care, behavioral health, specialty services, and pharmacy support. His work has focused on ensuring that underserved populations have consistent access to high-quality, affordable health care. Mark is recognized for his collaborative leadership style and his commitment to building sustainable health care systems that align clinical care, operational excellence, and community impact. -
Linh Tran, CPA, Chief Financial Officer, Community Health Network (MyCHN)Linh Tran serves as Chief Financial Officer of Community Health Network (MyCHN), a Federally Qualified Health Center network delivering integrated medical, behavioral health, pharmacy, and specialty services across multiple communities. With extensive experience in health care finance, value-based care (VBC) strategy, and operational innovation, Linh has led the financial and operational design of multiple value-based arrangements with commercial payors, Medicare Advantage plans, and ACO partners. Her work focuses on aligning financial sustainability with patient-centered care delivery. Linh specializes in translating health care data and operational performance into strategic decision-making that improves both patient outcomes and organizational stability. She holds a Master of Accountancy from the University of Houston–Clear Lake and is a Certified Public Accountant.
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