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Forged in Fire: Leveraging the Pandemic Experience and Lessons Learned to Advance Behavioral Health Solutions

July 20, 2022

Join us on July 20th at 2pm EDT to hear executives from Starting Point Behavioral Healthcare, Four County Comprehensive Mental Health Center, and Harbor/Lighthouse Telehealth as they discuss how lessons learned in the pandemic have fueled the evolution and advancement of their strategies and operations.

The COVID-19 Pandemic hit behavioral health and human services organizations with a perfect storm: Sharply rising need for mental health services combined with clinical and direct care labor shortages.

Featuring executives from three leading health and human services organizations–Starting Point Behavioral Healthcare, Four County Comprehensive Mental Health Center and Harbor/Lighthouse Telehealth as they discuss lessons learned during and post the pandemic, and how these lessons have led to evolution in their operations and technology including:

•Handling increased demand for behavioral health services
•Handling staffing shortages
•Implementation and advancement of a hybrid service mix of in-person and telehealth
•Financial planning during funding uncertainty

Join us on Wednesday, July 20, 2022 at 2:00 pm EDT for a compelling discussion.


June 30
2:00 pm - 3:00 pm
Event Categories:

Featured Speakers

Dr. Laureen Pagel, CEO at Starting Point Behavioral Healthcare

Dr. Laureen Pagel is the CEO at Starting Point Behavioral Healthcare, a community-based behavioral health treatment agency in Northeast Florida, where she has worked for 22 years. Dr. Pagel earned her Doctorate in Health Care Administration in 2007 and is a Masters Certified Addiction Professional, a Certified Mental Health Professional, and Certified Prevention Professional.

Dr. Pagel currently serves as an Executive Board member for Florida Behavioral Health Association. She has been a Board member of the Florida Certification Board since 2008. Dr. Pagel was recently re-elected to serve on the Board of Directors for Mental Health Corporation of America. Dr. Pagel has worked in the behavioral health field for over 30 years.

Dr. Carrie Cadwell, PsyD, HSPP, CEO at Four County Comprehensive Mental Center

Dr. Cadwell earned her doctorate degree in clinical psychology from the Adler School of Professional Psychology with a certificate in Cognitive Behavioral Therapy and a specialty track in neuropsychological assessment. Prior to this, she earned her Master’s degree in clinical psychology from Pepperdine University. She has served as the Chief Executive Officer for Four County Comprehensive Mental Health Center since 2017.

Sandy Hall, LISW-S, LMSW, President Lighthouse

Sandy Hall joined Harbor in June 2017 as the Vice President of Information Technology and Clinical Integration. Prior to that, Sandy was Vice President of Client Services at Streamline for 4 years. Presently, Sandy is the President of Lighthouse Telehealth LLC. She has played an active role in the success of Harbor’s telehealth expansion to meet internal client needs as well as implementing telehealth services within a large hospital network and other behavioral health agencies. Sandy’s background includes clinical, administrative, finance, and information technology. She is passionate about using data to drive and improve business and clinical outcomes, creating workflow efficiencies, and ensuring a positive client experience.

Registration for this informative and engaging webinar has been provided at no charge courtesy of Streamline.

Unable to attend? Still register! At the conclusion of the event, all registrants will receive a recorded copy of the executive web briefing and presentation slides.

Event Sponsored By:

About Streamline

Streamline’s SmartCare™ solution sets a new standard for Behavioral Health and Human Services EHRs. Developed specifically for this market, its enterprise, cloud-based, single-platform, and intelligent technology is unlike any other. It is an innovative solution that empowers Behavioral Health and Human Services organizations to achieve their mission of helping those in need.

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