In The AI Age, How Do Consumers & Clinicians Get The “Right” Information: Using An AI-Enabled Answer Engine & Why You Need One
1:00 – 2:00 pm ET
We are living in a time where consumers, caregivers, employees, and community partners can get answers to their questions with the click of a button – without ever going to a web site or reading an article. In fact, Google’s search processes over 1 billion health-related questions every day, a significant portion of which trigger AI-generated summaries.
But the answers provided by the most common searches – Google, ChatGPT, Claude – are often not accurate and don’t provide a full range of options and risks. So when your consumers and your clinicians are looking answers to questions – the right diagnosis, the right treatment plan, the right medication – how do you assure they are getting the right information?
Using new technology – a hybrid enterprise answer engine – is a solution. Pyxida is a Governed AI-Powered Insight Engine that transforms fragmented organizational data into trusted, auditable intelligence using governed AI, delivering explainable, compliance-ready AI grounded in proprietary organizational knowledge – not public internet guesswork.
Join Monica E. Oss, Chief Executive Officer, and Jeff Hornberger, Senior Associate at OPEN MINDS and expert in generative and applied AI, for an in-depth session that explores how new technology, hybrid enterprise answer engines, can provide assurances that consumers and staff have convenient access to information from trusted, pre-approved sources.
This Session Will Cover:
- The role of hybrid enterprise answer engines in the world of AI-enabled search
- How to set up your organization’s information services for consumers
- The best practices in hybrid AI-search tools for clinical staff – from information sources to regulatory requirements and HIPAA
Featured Speakers
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Monica E. Oss, Chief Executive Officer, OPEN MINDSMonica E. Oss, M.S. is the founder of OPEN MINDS and serves as its chief executive officer, executive editor of its publications and web sites, and executive lead of its consulting engagements. For the past three decades, Ms. Oss has led the OPEN MINDS team and its research on health and human service market trends and its national consulting practice. She is well known for her numerous books and articles focused on the strategic and marketing implications of the evolving health and human service field – and its focus on the verticals of the field serving consumers with chronic conditions and complex support needs. Prior to founding OPEN MINDS, Ms. Oss served as an executive with a national managed behavioral health organization, with responsibility for market development and actuarial analysis and capitation-based rate setting. She also held a position as vice president of the U.S. risk management and underwriting division of an international insurance company. -
Jeff Hornberger, Chief Revenue Officer, CONQJeffrey Hornberger has more than 30 years experience in leadership and management. His skill set ranges from business analytics to applied AI, Mr. Hornberger is currently the Chief Revenue Officer at CONQ, an AI based business intelligence and insight engine platform. Here he is responsible for driving growth and developing strategies to enhance market position. Mr. Hornberger leads the sales, marketing and customer success teams. He is responsible for analyzing market trends, identifying new revenue opportunities, and fostering relationships with key stakeholders. Before CONQ, Mr. Hornberger was the Vice President of Sales and Consulting for Security First Group, a digital data software solutions company and has also served as the Director of Global Services for DataDirect Networks, a company specializing in data intelligence platforms.
Registration is free and requires an OPEN MINDS Circle account, which you consent to OPEN MINDS creating on your behalf if one does not exist. For access to the full line of market intelligence including executive briefings, industry news, state and organizational profiles, RFPs, and datasets from the specialty health and human services market contact us at 855-559-6827 or info@openminds.com to become an OPEN MINDS member.
In The AI Age, How Do Consumers & Clinicians Get the “Right” Information
But the answers provided by the most common searches – Google, ChatGPT, Claude – are often not accurate and don’t provide a full range of options and risks. So when your consumers and your clinicians are looking answers to questions – the right diagnosis, the right treatment plan, the right medication – how do you assure they are getting the right information?
Using new technology – a hybrid enterprise answer engine – is a solution. What is it? Pyxida is a Governed AI-Powered Insight Engine that transforms fragmented organizational data into trusted, auditable intelligence using governed AI, delivering explainable, compliance-ready AI grounded in proprietary organizational knowledge – not public internet guesswork.
For more on this new technology and how health and human service organizations can use it to assure their consumers and staff are getting information from trusted sources, join Monica E. Oss, Chief Executive Officer, and Jeff Hornberger, Senior Associate at OPEN MINDS and expert in generative and applied AI, for an in-depth session building a convenient and curated information source.
This Session Will Cover:
• The role of hybrid enterprise answer engines in the world of AI-enabled search
• How to set up your organization’s information services for consumers
• The best practices in hybrid AI-search tools for clinical staff- from information sources to regulatory requirements and HIPAA