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Layers of Denial Prevention: Shift Your Focus from Working Denials to Preventing Them

September 24, 2025

Free Executive Web Briefing Courtesy Of Streamline Healthcare Solutions

September 24, 2025 at 1:00 PM ET

Denials are a reality in every revenue cycle—but they don’t have to be. While most teams focus on working denials after they occur, the real opportunity lies in preventing them before they happen. This session will explore a layered approach to denial prevention, empowering your practice to take proactive steps from eligibility verification through claim submission.
You’ll learn how to identify and address the root causes of denials within your provider workflows, regardless of the software you use. By shifting your focus upstream, you can improve revenue, reduce rework, and strengthen compliance.
What You’ll Learn:
 

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Featured Speakers

  • Monica White, MBA, CPC, CPMA, RCMS

    Director of Product Management - RCM, Streamline Healthcare Solutions

    Monica White serves as the Director of Product Management – Revenue Cycle Management (RCM) at Streamline Healthcare Solutions, where she oversees strategy, development, and quality assurance for the company’s RCM software platform. With an MBA and certifications including CPC, CPMA, and RCMS, she brings extensive healthcare revenue cycle expertise to enhance user‑focused SmartCare™ product offerings.
  • Patrick Bruin

    Senior Director Implementation, Streamline Healthcare Solutions

    Patrick Bruin is a Senior Director of Implementation at Streamline Healthcare Solutions, where he has served since 2019. With over 25 years of experience in behavioral healthcare, Patrick specializes in the design, implementation, and support of provider organization software products. He is a recognized expert in revenue cycle management and state regulatory reporting interfaces, and has a proven track record of leading high-performing teams and delivering successful software implementations.
  • Christi Mathis

    Director, Client Financial Services, Porter-Starke Services, Inc.

    Christi Mathis is the Director of Client Financial Services at Porter-Starke Services, Inc., where she brings over 23 years of experience in medical billing and 11 years of departmental leadership. With a thorough understanding of revenue cycle management and payer compliance, Christi has played a key role in aligning billing practices to meet regulatory requirements. As the first Indiana organization to implement Streamline’s Smartcare platform, Christi worked closely with Streamline to develop billing rules to meet Indiana Medicaid’s unique requirements.
Event Sponsored By:
About Streamline Healthcare Solutions Since 2003, Streamline has focused exclusively on the Behavioral Health and Human Services market. We understand that organizations in this market need more than just another EHR vendor. We are a trusted partner in building innovative technology solutions that empower people to improve the quality of life for those in need. Streamline’s SmartCare™ solution sets a new standard for Behavioral Health and Human Services EHRs. Developed specifically for this market, its enterprise, cloud-based, single-platform, and intelligent technology is unlike any other. It is an innovative solution that empowers people who improve the quality of life for those in need. Learn more about Streamline Healthcare Solutions.

Registration for this executive web briefing has been provided at no charge courtesy of Streamline Healthcare Solutions.

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Unable to attend? Still register! At the conclusion of the event, all registrants will receive a recorded copy of the executive web briefing and presentation slides.

Layers of Denial Prevention: Shift Your Focus from Working Denials to Preventing Them

9/24/20251:00pm EDT1 hour
Denials are a reality in every revenue cycle—but they don’t have to be. While most teams focus on working denials after they occur, the real opportunity lies in preventing them before they happen. This session will explore a layered approach to denial prevention, empowering your practice to take proactive steps from eligibility verification through claim submission.

You’ll learn how to identify and address the root causes of denials within your provider workflows, regardless of the software you use. By shifting your focus upstream, you can improve revenue, reduce rework, and strengthen compliance.

What You’ll Learn:
-Why denial prevention matters more than ever in today’s healthcare landscape
-How to prevent denials with proven best practices across the revenue cycle
-When to take action: A breakdown of the key layers where intervention makes the biggest impact
-How to leverage your EHR to support clean claims and reduce errors
-Real-world insights from a live customer using these workflows successfully