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Making Hybrid Service Models Work “Better” By Leveraging Pharmacy Services

November 9, 2021

The pandemic has dramatically increased the acceptance and use of telehealth and other digital services, while also exacerbating social determinants of health for many Americans. And, while a return to more face-to-face services is expected, both consumers and payers are looking for provider organizations with ‘hybrid’ services models – combining the best of digital and in-person services. How do executive teams rethink service delivery – combining these two modalities – and how can pharmacy services make hybrid service models work better? This session provides the answers – with a panel of three executives of specialty provider organizations that are delivering on the promise of hybrid service systems.

In this session, hear from three executives on how:

  • Their clinics are addressing the shift to value-based care
  • Medication adherence plays an important role in value-based programs
  • Their clinics are helping consumers overcome social determinants of health


November 9
1:00 pm - 2:00 pm
Event Categories:

Featured Speakers

Jeff O’Neil, President & CEO, Greater Cincinnati Behavioral Health Services

Jeff O’Neil serves as President and CEO for Greater Cincinnati Behavioral Health Services, a large, comprehensive behavioral health organization in Cincinnati, Ohio. Jeff has worked in the field of behavioral health for 29 years, leading and directly working at all levels, including residential treatment, housing, care management, counseling and integrated care.

Scott Hedges, M.D., Chief Medical Officer and Director of Laboratory Services, Seven Counties Services, Inc.

Dcn. Scott T. Hedges, M.D. is the Chief Medical Officer and Director of Laboratory Services with Seven Counties Services, Inc., the regional mental health center for Louisville, Kentucky, and surrounding counties. Dr. Hedges is also Clinical Faculty with the Department of Psychiatry and Behavioral Sciences at his alma mater, the University of Louisville, School of Medicine, and a consulting psychiatrist for St. Luke’s Institute, Louisville office. Dr. Hedges has served on the Board for Little Way Pregnancy Resource Center, and his community service includes his membership and active participation in the St. Joseph’s Guild, the local guild of the Catholic Medical Association, the Community Health Committee of the Greater Louisville Medical Society and the Committee on Community and Rural Health with the Kentucky Medical Association. He was recently appointed by the Governor to serve on the Kentucky Department of Medicaid Services Pharmacy and Therapeutics committee.

Kevin O’Connell, VP of Sales, Genoa Healthcare

Kevin O’Connell is the VP of Sales for Genoa Healthcare and has been a licensed pharmacist in Rhode Island for 20 years. Prior to this role Kevin oversaw Genoa’s New England division and served as Sales Director for the NY/NJ area. Kevin’s mission is to improve the lives of those living with mental illness though superior, compassionate care.

Registration for this executive web briefing has been provided at no charge courtesy of Genoa Healthcare.

Unable to attend? Still register! At the conclusion of the event, all registrants will receive a recorded copy of the executive web briefing and presentation slides.

Event Sponsored By:

About Genoa Healthcare

Genoa Healthcare has been serving the behavioral health community for nearly 20 years, providing pharmacy services, telepsychiatry and medication management solutions. Today, Genoa Healthcare serves more than 800,000 individuals annually in 47 states and the District of Columbia, and fills more than 15 million prescriptions per year. Genoa Healthcare is the fifth largest drug chain in the U.S., with more than 450 pharmacies located within behavioral health centers. Visit www.genoahealthcare.com.

COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit https://openminds.com/live-mbpi/ for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at events@openminds.com or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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