As senior vice president of Revenue Cycle Management Operations, Erica oversees all billing and back-office operations for human services organizations across the country. Through strategy, measurement and execution she works with internal teams to ensure the client’s optimal financial performance is achieved.

Erica is an expert in operations and business development displaying a track record of consistent, substantial and measurable success across healthcare and technology. She is dedicated to exceeding goals by delivering results that directly impact the bottom line. She accomplishes this by leveraging her teams of skilled expertise and technology innovation.

Prior to joining Netsmart, Erica was an executive at the Cerner Corporation for over 10 years where her roles spanned from financial management to business development/automation. Erica received her bachelor’s degree in Economics and Accounting from the University of Kansas.

Deanna L. Cerwin, MBA, CPA, is the Chief Financial Officer (CFO) for Resources for Human Development (RHD) – a national human services nonprofit specializing in creating innovative, quality programming that supports people of all abilities. As RHD’s CFO, Deanna partners with various executive team members and others to ensure effective financial management of this $290 million organization. She oversees all financial reporting, accounting, treasury management, investing, budgeting, and forecasting activities, which includes managing the Accounting, Accounts Payable, Accounts Receivable, and Financial Planning departments. Deanna develops and manages a total of eight direct reports and 68 indirect reports. She also leads a variety of initiatives related to improving processes and workflow, including implementing new software and developing policies and procedures with internal stakeholders. Deanna joined RHD in 2007 as Director of Accounting and was promoted to Director of Accounting and Auditing in 2012, promoted again to Corporate Controller in 2016 then CFO in 2018.

Prior to joining RHD, Deanna held several positions in the finance field including Director of Accounting at the American Red Cross and Senior Accountant at Grant Thornton, LLP. She earned her Bachelor of Business Administration in Accounting and MBA in Management Information Systems degrees from Temple University’s, Fox School of Business. Deanna has held positions at both corporate and nonprofit organizations, and currently serves as Board Member on two related boards. She is a longtime resident of the surrounding Philadelphia area and enjoys exercising, skiing, golf, reading and cooking in her spare time.