Past Webinars

For more than twenty years, we have been strengthening leadership capacity for executives in the health and human service field. Now, we are combining the best of our expertise with the convenience of web-based learning, in our OPEN MINDS webinars. These 60-90 minute online presentations provide unique market insights, case studies, and proven management best practices without the costs of hotels and travel.

Measurement-Based Care — The Aurora Mental Health Center Case Study
February 2, 2023

  • Kathie Snell, MA, Chief Strategy & Operations Officer, Aurora Mental Health Center
  • Kirsten Anderson, Psy.D., Chief Clinical Officer, Aurora Mental Health Center
  • Amber Olson, Ph.D., Clinical Director, Aurora Mental Health Center
  • Jason Washburn, Ph.D., ABPP, Chief Clinical Officer, Owl, Chief Psychologist, Northwestern University Feinberg School of Medicine

Behavioral Health Urgent Care — The KidsPeace Case Study
January 26, 2023

  • Chris Ferry, MA, NCSP, Executive Director, Pennsylvania Community Programs & North Carolina Residential Services, KidsPeace
  • Kate Peterson, MS, PMP, PMI-ACP, Director of Healthcare Network Project Management, Alliance Health
  • Tammy Margeson, MC, Program Director, The Hope Center for Youth and Family Crisis

Improving Operational Efficiency With People-First Technology
September 28, 2022

  • Session Facilitator: Carol Clayton, Ph.D., Senior Associate, OPEN MINDS
  • Guest Panelist: Kelly D. Dumas, LCSW, COO, BestSelf Behavioral Health
  • Guest Panelist: Mark Germann, EVP of Business Intelligence, Easterseals UCP
  • Maggie Labarta, Ph.D., Founder, Impact Non-Profit Consulting

Back By Popular Demand: Meeting The Client Where They Are
September 19, 2022

Free Executive Web Briefing Courtesy Of Netsmart

  • Hannah Patterson, VP & GM of Workforce Management, Netsmart
  • Marcie Vaughan, CEO & President, Seneca Health Services
  • Ashley Puchalski, Director Clinical Care, Ohio's Hospice

Meeting The Client Where They Are
July 27, 2022

Free Executive Web Briefing Courtesy Of Netsmart

  • Hannah Patterson, VP & GM of Workforce Management, Netsmart
  • Marcie Vaughan, CEO & President, Seneca Health Services
  • Ashley Puchalski, Director Clinical Care, Ohio's Hospice

Integrated Care: Strategies That Work
May 25, 2022

Free Executive Web Briefing Courtesy Of Netsmart

  • AJ Peterson, VP and GM of CareGuidance Solutions, Netsmart
  • Hank Watson, Chief Development Officer American Health Partners
  • Jennifer Miller, Program Director, Integrated Care, North Range Behavioral Health

Six Steps To Improving CCBHC Outcomes: A Berks Counseling Center Case Study
May 24, 2022

Join Mary Givens, CCBHC Program Manager for Qualifacts and John E. Heim, Technology Specialist, EHR Systems for Berks Counseling Center to hear the center’s six-step process for improving performance on behavioral health outcomes for CCBHCs. Berks Counseling Center has been a CCBHC since the original Medicaid Demonstration model in 2017. During this exciting event on May 24 at 1:00pm EST, attendees will learn how Berks Counseling Center was successful in improving their performance and building a cycle of continuous quality improvement. Our presenters will also share some of the greatest challenges and successes experienced throughout the CCBHC journey, along with important lessons learned.

  • John E. Heim, Technology Specialist, EHR Systems for Berks Counseling Center
  • Mary A. Givens, MRA, CCBHC Program Manager, Qualifacts

Technology Strategies for a Thriving Workforce
March 9, 2022

Free Executive Web Briefing, Sponsored by Netsmart

  • Mike Dordick, Senior Vice President of Post-Acute Strategy, Netsmart and President, McBee
  • Peter Flick, VP and General Manager of Bells, Netsmart
  • Denny Morrison, Ph.D., Chief Clinical Advisor, Netsmart
  • Danielle Ross, Vice President and Virtual Chief Information Officer, Netsmart

Data Interoperability: Your Key To Effective Collaboration
January 25, 2022

Executive Web Briefing, Sponsored by NextGen Healthcare

  • Muhammad Chebli, Vice President of Solutions at NextGen Healthcare
  • Thomas Theriault, Professional Services, Hi-Bridge Solutions
  • Cameron Fletcher, Professional Services, Hi-Bridge Solutions

Making Hybrid Service Models Work “Better” By Leveraging Pharmacy Services
November 9, 2021

Free Executive Web Briefing, Sponsored by Genoa Healthcare

  • Jeff O’Neil, President & CEO, Greater Cincinnati Behavioral Health Services
  • Scott Hedges, M.D., Chief Medical Officer and Director of Laboratory Services, Seven Counties Services, Inc.
  • Kevin O’Connell, VP of Sales, Genoa Healthcare

Maximize Your Organizational Effectiveness With Analytics & Reporting: Unique Case Studies As Told By Monarch & Options Counseling & Family Services
September 28, 2021

Join Scott Budzien, Data Scientist at Monarch; Adam Falk, Chief Information Officer at Options Counseling and Family Services; and Christy Winter, Senior Product Manager, Analytics, at Qualifacts + Credible on September 28 at 1:00pm ET, for a deep dive into the world of reporting and analytics, and how they can benefit your organization. Our panelists will discuss the difference between reporting and analytics and the value each provides to your organization. They will also discuss several key strategies for successfully implementing reporting and analytics in your culture. You will also hear Monarch and Options Counseling and Family Services share their journeys into the world of reporting and analytics and see how they implemented processes and tools to become more data driven.

  • Christy Winter, Senior Product Manager, Analytics, Qualifacts + Credible
  • Scott Budzien, Data Scientist, Monarch
  • Adam Falk, Chief Information Officer, Options Counseling and Family Services

Leveraging Data To Improve Clinical Outcomes
September 14, 2021

Executive Web Briefing, Sponsored by NextGen Healthcare

  • Javier Favela, VP Behavioral Health Solutions, NextGen Healthcare
  • Sharon Hicks, MBA, MSW, Senior Associate, OPEN MINDS

Executive Panel: Driving Organizational Sustainability Post-COVID
August 18, 2021

Free Executive Web Briefing, Sponsored by Streamline Healthcare Solutions

  • Dr. Carrie Cadwell, PsyD, HSPP, CEO at Four County Comprehensive Mental Center
  • Sandy Hall, LISW-S, LMSW, President at Lighthouse Telehealth LLC - Harbor
  • Dr. Laureen Pagel, CEO at Starting Point Behavioral Healthcare

Learn How C-Suite Leaders Transformed Revenue, Productivity, & Staff Morale Through Innovations In Clinical Documentation
July 20, 2021

  • Bailey Blair, Clinical Liaison, Mental Health Association of South Central Kansas
  • Dale Hamilton, MEd, MSB, Executive Director, Community Health and Counseling Services of Maine
  • Mary Jones, LCMFT, LCAC, President / Chief Executive Officer, Mental Health Association of South Central Kansas
  • Leslie Lennig, LCSW, Regional Manager for the Southern Region, Community Health and Counseling Services of Maine
  • Monica E. Oss, CEO, OPEN MINDS

Adopting A New Clinical Service Model From Need To Implementation
July 8, 2021 | Webinar: Free for OPEN MINDS Circle Elite-Level Members

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  • Kimberly Bond, MS, LMFT, Executive Vice President, OPEN MINDS
  • Sharon Hicks, MBA, MSW, Senior Associate, OPEN MINDS

How To Build A Crisis Response Plan: The Hill Country Case Study
July 1, 2021 | Webinar: Free for OPEN MINDS Circle Elite-Level Members

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  • Ross Robinson, Executive Director, Hill Country Mental Health and Developmental Disability Centers

Using Service Lines To Build Your Diversification Strategy
June 24, 2021 | Webinar: Free for OPEN MINDS Circle Elite-Level Members

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  • Richard Louis, Vice President, OPEN MINDS
  • James Fiorenzo, Senior Associate, OPEN MINDS

Meet The Retail Clinic Leadership: Where They Have Been & Where They Are Going
June 3, 2021 | Webinar: Free for OPEN MINDS Circle Elite-Level Members

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  • Tine Hansen-Turton, MGA, JD, Executive Administrator, Convenient Care Association
  • Angela Patterson, DNP, FNP-BC, FAANP, Vice President of CVS Health & Chief Nurse Practitioner Officer of CVS MinuteClinic
  • Dr. Marc Watkins, MD, MSPH, FACOEM, Chief Medical Officer, The Kroger Co. & Kroger Health

Buy, Build, or Merge: Selecting the Right Approach to Add Medical Care Services to Your Organization
April 27, 2021

Free Executive Web Briefing, Sponsored by Integrated Care Online

  • Graham Brown, MPH, Senior Vice President, NextGen® Advisors
  • Laura Larson-Huffaker, Chief Executive Officer, Horizon Health and Wellness
  • Carmen Heredia, Chief Executive Officer, Valle del Sol
  • Eleanor Castillo Sumi, VP, Research & Program Development, Uplift Family Services
  • Dawn Cottrell, Chief Clinical Officer, Horizon Health and Wellness
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