Past Webinars

For more than twenty years, we have been strengthening leadership capacity for executives in the health and human service field. Now, we are combining the best of our expertise with the convenience of web-based learning, in our OPEN MINDS webinars. These 60-90 minute online presentations provide unique market insights, case studies, and proven management best practices without the costs of hotels and travel.

Executive Web Forum: How To Build A Payer Pitch Deck
January 14, 2021 | Webinar: Free for OPEN MINDS Circle Elite-Level Members

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  • Richard Louis, III, Vice President, OPEN MINDS

Leading Through A Pandemic: The Fidelity House CRC & Easterseals UCP North Carolina & Virginia Leadership Discussion
December 17, 2020 | Webinar: Free for OPEN MINDS Circle Elite-Level Members

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  • Brad Howell, President/Chief Executive Officer, Fidelity House CRC
  • Luanne Welch, President and Chief Executive Officer, Easterseals UCP North Carolina & Virginia

Understanding The Impact Of COVID-19 On Social Determinants Of Health
December 15, 2020

Free Executive Web Briefing, Sponsored by Relias

  • Dr. Rola Aamar, PhD, Senior Consultant for Clinical Effectiveness, Relias
  • Dr. Leigh Steiner, PhD, Director of Clinical Analytics and Applications, Relias
  • Chance Wilson, Health Home Director, Jim Taliaferro Community Mental Health Center

Executive Web Forum: Best Practices For Moving Your Organization To Data-Driven Decisionmaking: The I Am Boundless Case Study
December 10, 2020 | Webinar: Free for OPEN MINDS Circle Elite-Level Members

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  • Jennifer Riha, Vice President of Performance Improvement & Service Delivery, I Am Boundless, Inc.

Cybersecurity in Healthcare:
Assess Threats & Reduce Your Risk
December 9, 2020

Free Executive Web Briefing, Sponsored by Netsmart

  • Sharon Hicks, Senior Associate, OPEN MINDS
  • Mike Murray, Director of Plexus Technologies, Netsmart
  • Randy Pargman, Senior Director of Threat Hunting and Counterintelligence, Binary Defense

Adding Social Determinants To Care Coordination Programs: The JFCS Case Study
October 21, 2020

Free Executive Webinar, Sponsored by NextGen Healthcare

  • Ronke Komolafe, DBH, Director of Specialty Solutions, Behavioral Health, NextGen Healthcare
  • Sharon Hicks, MBA, MSW, Senior Associate, OPEN MINDS
  • Brian Rosenstein, Population Health Manager, Jewish Family and Children’s Service (JFCS)
  • Mario Lippy, Psy.D., Clinical Director, Michael R. Zent Healthcare Center, Jewish Family & Children’s Service
  • Megan Lipman, Vice President of Quality Management and Compliance, Jewish Family and Children’s Service (JFCS)

Outcomes-based Care Coordination for Justice-involved Individuals
October 15, 2020

Free Executive Web Briefing, Sponsored by Netsmart

  • Margarita Chavez-Sanchez, M.S., Director, Bernalillo County Department of Behavioral Health Services
  • Julie Hiett, Senior Director of Behavioral Health and Population Health, Netsmart
  • John W. Newcomer, M.D., President and CEO, Thriving Mind South Florida

Operating Behavioral Health Programs in a Pandemic: Success Stories From Arizona, New Jersey & Ohio
October 1, 2020

Free Executive Web Briefing, Sponsored by Genoa

  • Susan Devlin, Executive Director of Comprehensive Behavioral Health Care of Bergen County
  • Jeff O’Neil, President & CEO of Greater Cincinnati Behavioral Health Services
  • Steven Sheets, President & CEO of Southwest Behavioral and Health Services
  • Monica E. Oss, Chief Executive Officer, OPEN MINDS
  • Christy Rosado, Senior Vice President, Genoa Healthcare

Delivering Better Care Through Better Coordination
September 29, 2020

Free Executive Web Briefing, Sponsored by Netsmart

  • AJ Peterson, Vice President and General Manager, Interoperability, Netsmart
  • Sharon Hicks, MBA, MSW, Senior Associate, OPEN MINDS
  • Michael George, RN, BSN, Director of Information Technology, Lutheran Senior Services (LSS)

“So, How’s That 2020 Strategic Plan Going?” A Roundtable Discussion About the Current Behavioral Health Environment
August 6, 2020

Free Executive Web Briefing, Sponsored by Qualifacts

  • Jeff Silverman, Chief Sales & Marketing Officer, Qualifacts
  • Monica E. Oss, M.S., Chief Executive Officer, OPEN MINDS
  • Yvette Bairan, Chief Executive Officer, Astor Services for Children & Families
  • Paul Curtis, Executive Director, California Council of Community Behavioral Health Agencies
  • Brad Howell, President & CEO, Fidelity House
  • Gregory N. Wellems, Executive Director, Intellectual Disability Services, Keystone Human Services

Web Briefing: Social Media That Puts You In The Community – Virtually
July 30, 2020 | Webinar: Free for OPEN MINDS Circle Elite-Level Members

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  • Rob Hickernell, MBA, Executive Vice President, OPEN MINDS

Connecting Communities to Care
July 30, 2020

Free Executive Web Briefing, Sponsored by Netsmart

  • Jeremy B. Blair, MBA, LMFT, Chief Executive Officer, WellStone, Inc.
  • AJ Peterson, Vice President and General Manager of Interoperability, Netsmart

Web Briefing: Is Your Web Site Designed To Get Referrals?
June 18, 2020 | Webinar: Free for OPEN MINDS Circle Elite-Level Members

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  • David Forbes, Senior Associate & VP, Client Partnerships, OPEN MINDS

What You Can Learn From CCBHCs In The Era Of COVID-19
June 18, 2020

Free Executive Web Briefing Sponsored by Netsmart

  • Melissa Boyd, Community Strategist, Netsmart
  • Rachelle Glavin, VP of Clinical Operations, Missouri Coalition for Community Behavioral Healthcare
  • Tom Petrizzo, Chief Executive Officer, Tri-County Mental Health Services

Web Briefing: Blended Virtual & Onsite Services For Continuity Of Care
June 16, 2020

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  • Deborah Adler, Senior Associate, OPEN MINDS
  • Lantie Jorandby, MD, Lakeview Health
  • Deb Nussbaum, Senior Director, Behavioral Product, Optum
  • Erin Boyd, Solutions and Program Director, Cigna
  • Pablo McCabe, Director, National and Strategic Accounts, Hazelden Betty Ford
  • Quyen Ngo, Executive Director Butler Center for Research, Hazelden Betty Ford Foundation

Web Briefing: Caring For Vulnerable Populations In A Social Distance World: Autism Service Providers Implement Virtual Care Delivery
May 5, 2020 | Webinar: Free for OPEN MINDS Circle Elite-Level Members

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  • Deb Adler, Senior Associate, OPEN MINDS
  • Colin Davitian, Co-Founder and Chief Executive Officer, Gateway Learning Group
  • Mordechai Meisels, Founder and Chief Clinical Officer, Encore Support Services
  • Yagnesh Vadgama, Vice President of Clinical Care Services - Autism, Magellan Health

Web Briefing: Developing The Consumer & Staff Training & Guidelines Needed To Expand Your Telehealth Services Quickly
April 14, 2020 | Webinar: Free for OPEN MINDS Circle Elite-Level Members

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  • Deb Adler, Senior Associate, OPEN MINDS
  • Jen Dorsey, Chief Clinical Officer & Vice President of Operations, Kolmac Outpatient Recovery
  • George Kolodner, M.D., Founder and Medical Director, Kolmac Outpatient Recovery
  • Diego Garza, M.D., Vice President of Strategy & Innovation and Director of Telehealth, MindPath Care Centers

Beyond The Core 4: What You Need To Survive A Value-Based World – Results Of The 2019 National Behavioral Health Electronic Health Record Survey
January 28, 2020

Join us on January 28th at 12:00pm ET to hear Credible Behavioral Health Software Founder and Chief Executive Officer, Matthew M. Dorman, along with OPEN MINDS Senior Associate, Joseph P. Naughton-Travers, Ed.M., present this exciting executive web briefing featuring the 2019 Behavioral Health EHR Survey results and insights into the functionality necessary to survive in a value-based world.

  • Joseph P. Naughton-Travers, Ed.M., Senior Associate, OPEN MINDS
  • Matthew M. Dorman, Founder and Chief Executive Officer, Credible Behavioral Health Software

Three Building Blocks For Person-Centered Care
December 10, 2019

Free Executive Web Briefing Courtesy Of Netsmart

  • Kevin Scalia, Executive Vice President Corporate Development, Netsmart
  • Monica E. Oss, Chief Executive Officer, OPEN MINDS

Investing In Your EHR Technology For Future Success — Results Of The 2018 Behavioral Health EHR Survey
June 18, 2019

Join us on June 18, 2019 at 1:00pm ET to find out! OPEN MINDS Senior Associate, Joseph P. Naughton-Travers, Ed.M. and Credible Behavioral Health Software Founder and Chief Executive Officer, Matthew M. Dorman will present this exciting executive web briefing featuring the 2018 Behavioral Health EHR Survey results and insights into the functionality to consider for future success.

  • Joseph P. Naughton-Travers, Ed.M., Senior Associate, OPEN MINDS
  • Matthew M. Dorman, Founder and Chief Executive Officer, Credible Behavioral Health Software

OPEN MINDS Forum: How & When New Technology Will Drive Disruption & Create New Strategic Advantages – An Exclusive Q&A For OPEN MINDS Elite members
March 27, 2019 | Webinar: Free for OPEN MINDS Circle Elite-Level Members

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  • Monica E. Oss, Chief Executive Officer, OPEN MINDS
  • Christopher Williams, M.A. Senior Associate, OPEN MINDS

Panel Discussion: Improving Clinician Satisfaction & Driving Outcomes
January 17, 2019

Free Executive Web Briefing Courtesy Of Netsmart

  • Mary K. Gannon, RN, BSN, Chief Nursing Officer, Netsmart
  • Dennis Morrison, Ph.D., Chief Clinical Advisor, Netsmart
  • Allen Pindell, Sr. Vice President of IS and Analytics, Lexington Health Network
  • Dr. Sharon Boesl, Deputy Director, Sauk County Department of Human Services

Consumer Engagement: Driving The Value In Value-Based Care
November 1, 2018

During this webinar, Rini Gahir, CBHO, and Linda Lusis, Vice President of National Accounts at Mozzaz Corporation will discuss proven strategies and real-world case studies that to showcase how consumer engagement models are enabling value-based care across a spectrum of populations, including intellectual and developmental disabilities, mental health, substance use, and foster care.

  • Rini Gahir, CBDO, Mozzaz Corporation
  • Linda Lusis, Vice President, National Accounts, Mozzaz Corporation

Go Beyond the Risk Score: How Health Plans Can Use Social Determinants Analytics To Improve Member Quality Of Life
September 26, 2018

In this online executive web briefing, ODH Inc. Director, Commercialization, Lisa Lyons and Tristan Kaiser, Manager, Data Science and Analytics of ODH Inc. will present a framework for understanding U.S. standards in Social Determinants of Health (SDOH), the sources of data available and techniques to derive risk scores, and how they can be sharpened to better impact patient health and well-being.

  • Lisa Lyons, Director, Commercialization, ODH, Inc.
  • Tristan Kaiser, Manager, Data Science & Analytics, ODH, Inc.

Less Pain, More Gain: Leading A Cost-Saving Plan With Provider-Driven Outcomes
August 21, 2018

In this online executive web briefing, OPEN MINDS Senior Associate, Deb Adler and Kevin Scalia, SVP of Corporate Development, Netsmart, will provide an overview of VBR and social determinants–how they are defined, why they matter, and how they are connected.

  • Kevin Scalia, Executive Vice President Corporate Development, Netsmart
  • Deb Adler, Senior Associate, OPEN MINDS

2018 ODH Health Plan Survey: Are Health Plans Ready for the Age of Innovation?
May 15, 2018

In this online executive web briefing, OPEN MINDS Senior Associate, Annie Medina and Michael Jarjour, CEO and President of ODH, Inc. will highlight results from the ODH, Inc. survey of 180 commercial and Medicaid health plans.

  • Michael Jarjour, MBA, CEO & President, ODH, Inc.
  • Annie Medina, MBA, ACNP-BC, Senior Associate, OPEN MINDS

Lessons Learned From Hundreds Of Agency EHR Implementations: Results Of The 2017 National Behavioral Health EHR Survey
February 27, 2018

February 27, 2018 — Free Executive Web Briefing Courtesy of Credible Behavioral Health Software

In this exciting executive web briefing, OPEN MINDS Senior Associate, Joe Naughton-Travers and Matthew M. Dorman, Co-Founder and CEO of Credible Behavioral Health Software will review the 2017 Behavioral Health Electronic Health Record (EHR) Implementation Survey Results and offer methods to improve behavioral health organizations’ EHR implementation plan. The health care landscape is changing, requiring organizations to assess which EHR best fits their developing business model, and both users and vendors have to adapt in new ways.

  • Joseph P. Naughton-Travers, Ed.M., Senior Associate
  • Matthew M. Dorman, Co-Founder and CEO, Credible Behavioral Health Software

Making Change Happen – From Strategic Planning To Successful Implementation
January 24, 2018

Join OPEN MINDS senior associate, Howard Shiffman and OPEN MINDS senior associate Paul Neitman on January 24, 2018 at 2:00 PM ET for this informative web briefing on the keys to developing an effective strategic plan, while primarily focusing on why plans fail and strategies to assure successful implementation and completion.

  • Howard Shiffman, Senior Associate, OPEN MINDS
  • Paul Neitman, Senior Associate, OPEN MINDS

Making Change Happen – From Strategic Planning to Successful Implementation
January 17, 2018

Join OPEN MINDS Senior Associate, Howard Shiffman, CEO of Resources for Human Development Marco Giordano, and Vice President of Innovation, Stacy Olsen DiStefano for this informative web briefing on effective strategic planning, why plans fail, and how to assure successful implementation and completion.

  • Howard Shiffman, Senior Associate, OPEN MINDS
  • Stacy Olsen DiStefano
  • Marco Giordano

Meeting The Innovation Challenge In Health & Human Services: Building A Nimble Management Team To Respond To Opportunities In A Value-Based Market
December 20, 2017 | Webinar: Free for OPEN MINDS Circle Elite-Level Members

On Wednesday, December 20th at 1:00pm ET, join Monica E. Oss, Chief Executive Officer, OPEN MINDS, to review the key market disruptors that executive teams need to keep an eye on – and discuss how to build a leadership team that is positioned to manage complexity, foster innovation, build new connections in a value-based market.

  • Monica E. Oss, Chief Executive Officer, OPEN MINDS

Panel Discussion: The Path To Whole-Person Care – Coordinating Care Across the Post-acute and Human Services Spectrum
December 14, 2017

Join moderator Denny Morrison, Ph.D., chief clinical advisor at Netsmart, along with experts from across the healthcare community on December 14th at 2:00 p.m. ET for “Panel Discussion: The Path To Whole-Person Care.”

  • Denny Morrison, Ph.D., Chief Clinical Advisor, Netsmart
  • Teresa Craig, Director, Client Strategy, Netsmart
  • Andrew Mersman, Senior Director, Solution Consulting, Netsmart
  • Hannah Patterson, Director, Long Term Care Solutions, Netsmart
  • Danielle Ross, CIO, Managed Services, Netsmart

Billing For Behavioral Health: Top Five Issues Facing Agencies In 2018
November 30, 2017

Join us on November 30th at 2:00pm ET for Billing For Behavioral Health: Top Five Issue Facing Agencies In 2018. The webinar will focus on the upcoming changes and challenges to behavioral health billing in 2018. Many of these changes and challenges will involve a greater understanding of specific reimbursement methodologies based not only on the services provided, but also the related clinical outcomes.

  • Suki Norris, Senior Knowledge Engineer, The Echo Group

21st Century Fund Development – Changing Expectations Of Private Donors & Foundations
November 29, 2017

Join OPEN MINDS senior associate, Howard Shiffman and OPEN MINDS senior associate Paul Neitman on November 29, 2017 at 2:00 PM ET for this informative web briefing on how charitable giving has changed over the past few years and what successful organizations are doing to position themselves for success in this new philanthropic environment

  • Howard Shiffman, Senior Associate, OPEN MINDS
  • Paul Neitman, Senior Associate, OPEN MINDS

21st Century Fund Development – Changing Expectations Of Private Donors & Foundations
November 29, 2017

Join OPEN MINDS senior associates, Howard Shiffman and Tressell, on November 29, 2017 at 2:00m ET for this informative web briefing on how charitable giving in children’s services has changed over the past few years and what successful organizations are doing to position themselves for success in this new philanthropic environment.

  • Howard Shiffman, Senior Associate, OPEN MINDS
  • Tressell Carter, Senior Associate, OPEN MINDS

100,000 Visits Later: Lessons On Building Sustainable Telepsychiatry Programs
November 2, 2017

Join Samir Malek, CEO, Genoa Telepsychiatry, to learn which states have the highest potential for telepsychiatry services, enabling individuals operating in a single state to understand the specifics of their state’s reimbursement opportunities, and individuals who are part of multi-state organizations to be able to develop a coherent roll-out strategy for telepsychiatry across multiple states based on the factors that are most important to them.

  • Samir Malik, General Manager, Genoa Telepsychiatry

Leveraging Technology To Support Your Population Health Management Strategy
November 1, 2017

On Wednesday, November 1st at 2:00pm ET, join Joe Parks, Medical Director, National Council for Behavioral Health and Larry Seltzer, General Manager and Senior Director for CareManager at Netsmart for this executive web briefing where you will learn the tools needed to manage population health, as well as strategies you can adopt to prepare your organization for value-based care.

  • Joe Parks, M.D., Medical Director, National Council for Behavioral Health
  • Larry Seltzer, General Manager & Senior Director for CareManager, Netsmart

A Step-by-Step Guide To Population Health Management
October 10, 2017

Join Relias on October 10 to hear Carol Clayton, PhD, former Chief Executive Officer of CMT, a data analytics solution company, and Tammy Floyd, LPN/Healthcare Home Director, North Central Missouri Mental Health Center, discuss their journey together in supporting the evolution of the behavioral health provider system to fully functioning population health homes in the state of Missouri. Our presenters will teach your team the step-by-step process to successfully take on population health management within your provider organization.

  • Carol Clayton, PhD, Translational Neuroscientist, Relias Learning
  • Tammy Floyd, LPN/Healthcare Home Director, North Central Missouri Mental Health Center

Forecasting The Future: Emerging Technology & Its Impact On Community-Based Care
September 21, 2017 | Webinar: Free for OPEN MINDS Circle Elite-Level Members

On Thursday, September 21st at 1:00pm ET, join Monica E. Oss, Chief Executive Officer, OPEN MINDS for this exclusive webinar exploring best practices in strategically positioning your organization for success in a rapidly changing market.

  • Monica E. Oss, Chief Executive Officer & Senior Associate, OPEN MINDS
  • Sarah C. Threnhauser

Capturing The Children’s Services Market: Collaborations, Partnerships, Mergers & Acquisitions
September 20, 2017

Join OPEN MINDS senior associate, Howard Shiffman, Family Services of Western Pennsylvania Chief Executive Officer, Stephen Christian-Michaels, and Wesley Spectrum Chief Executive Officer Doug Muetzel on September 20, 2017 at 2:00 PM ET for this informative web briefing on different alternatives to collaboration and the issues that must be addressed to develop and enter into a successful collaborative relationship.

  • Howard Shiffman, Senior Associate, OPEN MINDS
  • Stephen Christian-Michaels, Chief Strategy Officer, Wesley Family Services
  • Doug Muetzel, Chief Executive Officer, Wesley Family Services

Consumers With Schizophrenia: Tools For Relapse Reduction
September 12, 2017

Join Heidi Waters, PhD, Director of Outcomes Management at Otsuka Pharmaceutical Development & Commercialization, Inc. and co-presenter, Annie Medina, MBA, ACNP-BC, Senior Associate at OPEN MINDS, for this session to learn about the Frameworks In Health & Quality disease management program focusing on schizophrenia relapse reduction.

  • Heidi Waters, PhD, Director of Outcomes Management at Otsuka Pharmaceutical Development & Commercialization, Inc.
  • Annie Medina, Senior Associate at OPEN MINDS

Providing Effective Collaborative Care In Major Depressive Disorder: Strategies & Resources From Otsuka’s Frameworks In Health & Quality Program
July 27, 2017

Join Heidi Waters, PhD, Director of Outcomes Management at Otsuka Pharmaceutical Development & Commercialization, Inc. and a co-presenter on June 22 at 2:00 p.m. ET to hear about the Frameworks In Health & Quality disease management program focusing on collaborative care for MDD. Faculty will also explore statistics of MDD, and how to use a collaborative approach in treating MDD.

  • Heidi C. Waters, MBA, PhD, Director of Outcomes Management at Otsuka Pharmaceutical Development & Commercialization, Inc.
  • Annie Medina, MBA, ACNP-BC, Senior Associate, OPEN MINDS

How To Create A 21st Century Board: A Case Study
July 26, 2017

Join OPEN MINDS senior associate, Howard Shiffman and a non-profit CEO (to be announced) engaged in managing a 21st Century Board of Directors for this informative, case study-oriented web briefing on July 26, 2017 at 2:00pm ET. Our faculty will explore the roles of 21st Century Boards and how to work with difficult Board members. Also, hear how to keep your Board updated on current trends and how to align your Board and executive goals.

  • Howard Shiffman, Senior Associate, OPEN MINDS

Key Competencies In An Era Of Competitive Bidding & Value-Based Contracting In Children’s Services
July 26, 2017

Join OPEN MINDS senior associate, Howard Shiffman and New York State Department of Health Medical Director Douglas Fish on July 27, 2017 at 2:00 PM ET for this informative web briefing on new contracting and funding mechanisms, and identifying key organizational competencies required to serve in these new systems.

  • Douglas Fish, MD, Medical Director, New York Department of Health
  • Howard Shiffman, Senior Associate, OPEN MINDS

Policy Update & Foundations Of Value-Based Care
June 1, 2017

Join Monica Oss, Chief Executive Officer at OPEN MINDS, and Kevin Scalia, Executive Vice President of Corporate Development at Netsmart, on June 1st at 2:00pm ET for, “Policy Update & Foundations Of Value-Based Care,” to hear a discussion of current and potential policies and their convergence with value-based care.

  • Scott Green, Senior Vice President, CareGuidance, Netsmart
  • Monica E. Oss, Chief Executive Officer & Senior Associate, OPEN MINDS

The Children’s Services Role In An Integrated Care Service Delivery Model: The Catholic Charities Of Broome County Case Study
May 16, 2017

Join OPEN MINDS senior associate, Howard Shiffman and Lori Accardi, executive director of Encompass Health Home and Catholic Charities of Broome County for this informative, case study-oriented web briefing on May 16, 2017 at 2:00pm ET. Our faculty will showcase how Catholic Charities of Broome County has used high-fidelity wraparound services and the outcomes revealed from their program.

  • Lori Accardi, LMSW, Executive Director, Encompass Health Home and Catholic Charities of Broome County
  • Howard Shiffman, Senior Associate, OPEN MINDS

Uncover The Secrets In Your Data: 5 Key mHealth Strategies To Improve Outcomes & Reduce Health Care Costs
April 26, 2017

Join Rini Gahir, Chief Business Development Officer & Strategy of Mozzaz Corporation to learn the 5 key mHealth strategies for improving member outcomes and reducing health care costs. Our faculty will also showcase how one organization has used mHealth strategies to combat the challenges in complex care delivery.

  • Rini Gahir, BSc. Actuarial Science, MBA, Chief Business Development Officer, Mozzaz Corporation
  • Jennifer J. Armstrong, LPC-MHSP, Director of Crisis Care Services, Centerstone

Managing The Opioid Epidemic: 4 Secrets In Plain Sight
April 18, 2017

Join New York State Office of Mental Health Chief Medical Officer Dr. Lloyd I. Sederer on Tuesday, April 18th at 2:00 PM ET for this exciting webinar presentation on the key principles to providing better clinical and self-care.

  • Lloyd I. Sederer, M.D., Chief Medical Officer, New York State Office of Mental Health (OMH)

Mastering The Art of Negotiating Compensation To Build A High Functioning Team: A Case Study
March 29, 2017

Join OPEN MINDS senior associate, Howard Shiffman and a professional employment recruiter (to be announced) for this informative, case study-oriented web briefing on March 29, 2017 at 2:00pm ET. Our faculty will explore the art of negotiation and how to successfully negotiate on behalf of your organization.

  • Howard Shiffman, Senior Associate, OPEN MINDS

Rethinking Community-Based Services: Emerging Opportunities With Health Plans & ACOs
March 28, 2017 | Webinar: Free for OPEN MINDS Circle Elite-Level Members

On Tuesday, March 28th at 1:00pm ET, join Monica E. Oss, Chief Executive Officer, OPEN MINDS for this exclusive webinar designed to prepare community-based behavioral health organizations for success in a system moving towards value-based payment.

  • Monica E. Oss, Chief Executive Officer & Senior Associate, OPEN MINDS

Developing & Utilizing Your 21st Century Not-For-Profit Board In An Era Of Change: The Hillsides Case Study
March 22, 2017

Join OPEN MINDS senior associate, Howard Shiffman and Joseph M. Costa, chief executive officer of Hillsides, March 22 at 2:00pm ET for this case study web briefing on rethinking expectations for Board member roles, recruitment, and development strategies to create a supportive Board that understands the changing organizational needs to remain responsive and sustainable. This web briefing will highlight Hillsides’ strategies for creating and leveraging a 21st Century Board to increase sustainability in the turbulent children’s services marketplace.

  • Howard Shiffman, Senior Associate, OPEN MINDS
  • Joseph M. Costa, Chief Executive Officer, Hillsides

Gaps In Successful EHR Implementations: The Challenges & Successes Of Providers In The Marketplace
January 31, 2017

During this executive web briefing on January 31 at 2:00pm ET, Matthew M. Dorman, Chief Executive Officer of Credible Behavioral Health Software and Joseph P. Naughton-Travers, Senior Associate at OPEN MINDS will look at the factors that lead to incomplete or failed EHR implementation, as well as the steps to take to achieve successful implementation. By understanding the factors leading to failure and the necessary steps to successful implementation, organizations can achieve a significant return-on-investment in their EHR.

  • Matthew M. Dorman, Co-Founder and CEO, Credible Behavioral Health Software
  • Joseph P. Naughton-Travers, Senior Associate, OPEN MINDS

How To Optimize Complex Consumer Care Using Next Generation Population Risk Management Tools
January 25, 2017

Join the director for medical strategy at ODH Mentrics, Candace T. Saldarini, M.D., and OPEN MINDS chief executive officer, Monica Oss, on Wednesday, January 25, 2017 at 2:00pm ET to hear a best practice approach to using these next generation population risk management tools. Our faculty will also discuss how these tools optimize consumer care and population health management performance.

  • Candace T. Saldarini, M.D., Director, Medical Strategy, ODH, Inc.
  • Joe Parks, M.D., Director, MO HealthNet
  • Richard Sheola, Co-Founder and Principal, Health and Justice Strategies
  • Monica E. Oss, Chief Executive Officer, OPEN MINDS

Forecast The Future With Predictive Analytics To Improve Your Child Welfare Outcomes: The Heartland For Children Case Study
January 18, 2017

Join OPEN MINDS senior associate, Howard Shiffman and Heartland for Children Chief Quality and Performance Officer, William (Bill) Nunnally, Heatrtland for Children Director of Information Management, Tonya Lockamy, Florida – Circuit 10 CBC Heartland for Children Data Specialist, Patrick Hollida, and Mindshare Technology CEO and Founder, Greg Povolny, on January 18, 2017 at 2:00pm ET for this members-only executive web briefing. This case study-oriented web briefing will showcase how Heartland for Children has used predictive analytics to improve outcomes for children in Florida.

  • Howard Shiffman, Senior Associate, OPEN MINDS
  • William (Bill) Nunnally, Chief Quality and Performance Officer, Heartland for Children
  • Tonya Lockamy, Director of Information Management, Heartland for Children
  • Patrick Hollida, Data Specialist, Florida - Circuite 10 CBC Heartland For Children
  • Greg Povolny, CEO and Founder, Mindshare Technology

Secrets To Telling Your Story With Data
January 10, 2017

To find out how to effectively community your data, join Ravi Ganesan, President of Core Solutions Inc. for, “Secrets To Telling Your Story With Data,” on January 10th at 2:00pm ET. This executive web briefing will explore the importance of data visualization to enhance reporting and analytics insights.

  • Ravi Ganesan, President, Core Solutions Inc.

Embracing Evidence-Based Practices (EBPs) & Analytics To Thrive With Value-Based Care Models
December 6, 2016

On Tuesday, December 6th at 2:00pm ET, join Joe Naughton-Travers, Senior Associate at OPEN MINDS and Scott Green, General Manager/Vice President of CareGuidance Solutions at Netsmart, for the fourth and final event in Netsmart’s Value-based Payment executive webinar series. This event will provide the strategies needed to track revenue, cost, and quality outcomes, along with practical tactics for monitoring process adherence and performance.

  • Scott Green, Senior Vice President/General Manager, CareGuidance, Netsmart
  • Joe Naughton-Travers, Senior Associate, OPEN MINDS

Safeguard Against Financial & Reputation Ruin With Corporate Compliance & Risk Management Programs: The Mental Health Partners Case Study
November 30, 2016

You are invited to join OPEN MINDS senior associate, Howard Shiffman and Vicki Rodgers, Chief Operating Officer & Compliance Officer of Mental Health Partners for this informative case-study oriented web briefing on November 30, 2016 at 2:00 PM ET to learn how to develop and improve your corporate compliance and risk management program to safeguard against areas that could ruin your organization’s reputation and financial condition.

  • Vicki Rodgers, MS, LPC,Chief Operating Officer & Compliance Officer, Mental Health Partners
  • Howard Shiffman, Senior Associate, OPEN MINDS

Treating For Outcomes Or Better Care: Understanding & Using The CCBHC Process To Manage Organizational Quality
November 17, 2016

Join The Echo Group’s Senior Knowledge Engineer, Suki Norris, on Thursday, November 17 at 2:00pm ET for an information packed web briefing that will explore the opportunities within the EMHA. During this session, Ms. Norris will also provide a practical framework using the certified community behavioral health clinic (CCBHC) process to realize the opportunities available through the EHMA. This session will also review the organizational and technological infrastructure necessary to leverage opportunities in CCBHCs.

  • Suki Norris, Senior Knowledge Engineer, The Echo Group

Key Interoperability Approaches For Success With Value-Based Payment Models
November 3, 2016

On Thursday, November 3 at 2:00pm ET, join Matthew Chamberlain, Senior Associate, OPEN MINDS, and AJ Peterson, General Manager/Senior Director, CareConnect & myHealthpointe, Netsmart, for the third event in Netsmart’s value-based payment executive webinar series.

  • AJ Peterson, Vice President/General Manager/Senior Director, CareConnect & myHealthPointe
  • Matt Chamberlain, Senior Associate, OPEN MINDS

Reducing Avoidable Readmissions With Data Analytics: The Provider & Payer Perspectives
October 25, 2016

Join Molina Healthcare of Illinois, Memorial Health System, and Chestnut Health Systems on October 25 at 1:30pm ET to hear how this Illinois behavioral health provider consortium joined together to create cost effective solutions to save the payer money. During this case study, attendees will hear the provider’s organizational efforts to offer solutions collectively to one managed care plan. The sessions will also cover the provider’s efforts to meet with various plans to discern interest, need, and payer priorities (business, clinical, and financial), length of time taken to generate trust and willingness of a payer-provider collaboration, and preliminary operational and outcomes results. Our faculty will also provide the payer’s perspective on this arrangement including the risks, challenges, and rewards facing the payer when shared data is attempted.

  • Orville Mercer, MSW, Vice President of Behavioral Health, Chestnut Health Systems
  • Janice Gambach, LCSW, MPA, President, Memorial Behavioral Health and System Adminstrator, Memorial Health System
  • Katie Jones, MSW, LCSW, Director of Behavioral Health, Molina Healthcare of Illinois
  • Brandon Danz, MHA, MPA, Senior Associate, OPEN MINDS

Expanding Innovative Programs & Essential Social Services With Child-Centered Social Impact Bond Funding: The Institute for Child Success Case Study
September 28, 2016

Join OPEN MINDS senior associate, Howard Shiffman; Joe Waters, Executive Vice President of the Institute for Child Success; and Mary C. Garvey, M.S., Associate Director of Pay for Success Financing, Institute For Child Success for this informative case study-oriented web briefing on September 28, 2016 at 2:00pm ET to learn more about SIBs and how the Institute for Child Success initiated SIB projects in its community.

  • Joe Waters, Executive Vice President, Institute For Child Success
  • Mary C. Garvey, M.S., Associate Director of Pay for Success Financing, Institute For Child Success —
  • Howard Shiffman, Senior Associate, OPEN MINDS

Optimize Your Revenue Cycle: The 3 Steps To Streamline Your Approach For Success In A Value-Based Environment
September 27, 2016

Join Sharon Hicks, senior associate at OPEN MINDS and Ravi Ganesan, President of Core Solutions Inc. on September 27 at 2:00pm ET to learn the three key steps for combining your people, process, and technology to successfully streamline your approach to centralized scheduling and billing. Our faculty will also showcase the benefits of both centralized scheduling and billing, as well as how your team can get the most from a centralized electronic health record (EHR) system.

  • Ravi Ganesan, President, Core Solutions
  • Sharon Hicks, Senior Associate, OPEN MINDS

Must-Have Technology Solutions For Competitive Population Health Management: Optimizing Behavioral Health For Better Plan Performance & Patient Health
September 14, 2016

Join Mentrics™ and OPEN MINDS for this 90-minute webinar to discuss how emerging behavioral health technology solutions can increase the competitiveness of population health management for risk-bearing entities.

  • Monica E. Oss, Chief Executive Officer, OPEN MINDS
  • Candace T. Saldarini, M.D., Director, Medical Strategy, ODH, Inc.—

Assess, Extend & Grow: Key Functions Your Information Systems Need To Succeed In Managing Multiple Risk-Based Contracts
September 7, 2016

In this webinar, hear OPEN MINDS chief executive officer, Monica Oss, discuss the new world of risk-based contracting (and the associated models) as it relates to payers, consumers, and services. Along with exploring the current landscape, Avante Health, PLEXIS Healthcare Systems, and OPEN MINDS faculty will discuss challenges to managing multiple lines of business and how to assess (and even extend) your current information systems to successfully manage multiple risk-based contracts.

  • Monica E. Oss, Chief Executive Officer, OPEN MINDS
  • Todd Galbraith, Chief Information Officer, Avante Health
  • Juan Mas, Sales Director, PLEXIS Healthcare Systems
  • Sarah Lesowski, Senior Product Specialist, PLEXIS Healthcare Systems

Determining The Return-On-Investment For Consumer Care Management In Health Homes: The Missouri Case Study
July 26, 2016

Join Joe Parks, MD, Director of Mo HealthNet; Rachelle Glavin, Director of Clinical Programs at Missouri Coalition of Community Mental Health Centers; Kim Yeagle, Integration Health Manager at Missouri Coalition of Community Mental Health Centers; and Brandon Danz, Senior Associate at OPEN MINDS for this exciting case study web briefing on July 26 at 2:00pm ET to hear an overview of the currently health home landscape and the investments required by states, associations, and health homes to achieve a positive return-on-investment (ROI). Our faculty will also explore how the Missouri CMHC health home model was able save Missouri over $31 million in the first 12 months of its program!

  • Joe Parks, MD, Director, MO HealthNet —
  • Kim Yeagle, Integrated Health Manager, Missouri Coalition for Community Behavioral Healthcare —
  • Brandon Danz, Senior Associate, OPEN MINDS

MIPS & APMs & MACRA…Oh My!
June 30, 2016

Join Ravi Ganesan, President of Core Solutions Inc. on June 30 at 2:00pm EDT to learn about MACRA and how it will affect your agency or practice. Mr. Ganesan will also examine the differences between MIPS and APMs, and how your electronic health record (EHR) system can help prepare you for MACRA implementation.

  • Ravi Ganesan, President, Core Solutions

Becoming A CCBHC: Strategies, Tools & Tips For Ensuring A Smooth Transition
June 23, 2016

Join industry experts, Gary Steiner, specialty director for NextGen Healthcare and Joseph Naughton-Travers, senior associate at OPEN MINDS, for this educational executive web briefing on June 23 at 2:00pm EST to hear strategies and tips for making a smooth transition to becoming a CCBHC. Our experts will provide a thorough review of the certification criteria, insights on the benefits of becoming a CCBHC, and special tips on the technologies needed to successfully participate in the CCBHC program. Regardless if you’re in the planning stages, selected as one of the states who received a grant, or just not sure if this is right for your facility – you won’t want to miss these tips!

  • Gary Steiner, Director of Behavioral Healthcare Products, NextGen Healthcare
  • Joseph P. Naughton-Travers, Ed.M., Senior Associate, OPEN MINDS

Quality Mental Health Care In A Value-Based Environment: Keeping The Vision Beyond Mental Health Month
June 2, 2016

While May is national Mental Health Awareness Month, providers know the commitment to delivering quality care is a year-long priority. Join Monica E. Oss, Chief Executive Officer of OPEN MINDS, on June 2nd at 2:00 pm EST to conclude Mental Health Month and kick off the rest of the year with critical insights in the future of serving the mental health population amidst system reform and the shift to a new era in value-based purchasing.

  • Monica E. Oss, Chief Executive Officer, OPEN MINDS

Using Crowdsourcing To Develop New Service Line Innovations: Leveraging The Value Of Collaborative Innovation
May 24, 2016

Join Sharon Hicks, Senior Associate at OPEN MINDS; Brandon Costello, Electronic Health Record Analyst at Adelphoi Village; Steve LaFleur, Chief Information Officer/HIT Consultant at Grand Lake Mental Health Center, Inc.; Carolyn Spence, Chief Information Officer at Alexander Youth Network; and Chris Thompson, Senior Vice President of Operations at Monarch on May 24th at 2:00pm EST to learn the benefits of crowdsourcing innovations in behavioral health. Our panelists will showcase how crowdsourcing behavioral health concepts, innovations, and trends related to technology, strategic planning, and outcome performance is changing the way services are delivered.

  • Brandon Costello, Electronic Health Record Analyst, Adelphoi Village
  • Steve LaFleur, Chief Information Officer/HIT Consultant
  • Carolyn Spence, Chief Information Officer, Alexander Youth Network (AYN)
  • Chris Thompson, Senior Vice President of Operations, Monarch
  • Sharon Hicks, Senior Associate, OPEN MINDS

Blurred Lines: The Converging Worlds of Child Welfare, Behavioral Health & Physical Health
May 19, 2016

Join Justin Horton, Electronic Health Record Director at Cornerstones of Care and Fran Loshin-Turso, Senior Vice President, Child & Family Services at Netsmart for, “Blurred Lines: The Converging Worlds of Child Welfare, Behavioral Health and Physical Health,” on May 19th at 2:00pm ET to learn about child welfare’s role in the emerging CCBHC model. Our faculty will also showcase how to utilize available technologies for success in this new integrated marketplace.

  • Fran Loshin-Turso, Senior Vice President, Child & Family Services, Netsmart
  • Justin Horton, Electronic Health Record Director, Cornerstones of Care —

Data Analytics & Tech Tools For Successful Population Health Management
May 17, 2016

Join Nicole Lawson, Clinical Administrator, Oakland County Michigan Mental Health Authority and Melissa Lewis Stoner, Former Way Station Inc. Health Home Liaison on Tuesday, May 17 at 2:00pm EST for this exclusive online event to learn how their organizations have taken these new terms and implemented practice management activities that realize a population health management approach using data while working in a traditional fee-for-service setting. Also hear OPEN MINDS Senior Associate, Brandon Danz, provide insights on these new buzz words and the technologies to support them. Our faculty will provide indepth examples of their journey to successful population health management while showcasing the value of technology and data for achieving efficient and effective population health management in a shifting value-based purchasing landscape.

  • Nicole Lawson, Ph.D., Clinical Administrator, Oakland County Michigan Mental Health Authority —
  • Carol Duncan Clayton, PhD, Chief Executive Officer, Care Management Technologies (CMT) —
  • Brandon Danz, Senior Associate, OPEN MINDS

Using Workforce Management Strategies To Improve Your Organization’s Performance Scores
May 12, 2016

Join Erik Marsh, President and CEO at DATIS HR Cloud, Inc. and Joe Naughton-Travers, Senior Associate at OPEN MINDS on May 12th at 2:00pm EST for a discussion of the new technologies available to develop and manage the workforce needed for the emerging performance challenges in the health and human service field. The presentation will discuss human resource management technologies available to optimize your organization’s human resource function – from employee productivity reporting and tracking staff credentials, to conducting cost analyses, streamlining information sharing, and facilitating compliance management. All with a focus on improving your organization’s performance!

  • Erik Marsh, President and CEO, DATIS HR Cloud, Inc.
  • Joe Naughton-Travers, Senior Associate, OPEN MINDS

The Opportunities (& Technology Requirements) In Emerging Behavioral Health Policies & Legislation
April 19, 2016

Join David Wanser, Co-Director of the JBS International Center for Sustainable Health & Care and Ravi Ganesan, President of Core Solutions Inc. on Tuesday, April 19th for this 90-minute executive web briefing to hear the implications of recent policy initiatives announced by the Department of Health and Human Services agencies, including the Centers for Medicare and Medicaid Services, Office of the National Coordinator for Health Information Technology, and the Substance Abuse and Mental Health Services Administration (SAMHSA). During this unique online event, our faculty will showcase how you can utilize these policy issues to better your organization and improve your efforts to increase client engagement and integrate care.

  • David Wanser, Co-Director, JBS International Center for Sustainable Health & Care —
  • Ravi Ganesan, President, Core Solutions

Finding The Opportunities In Certified Community Behavioral Health Clinics (CCBHCs)
March 29, 2016

Certified Community Behavioral Health Clinics (CCBHCs). Evidence-based practices. Value-based payment models. Quality measures and reporting. Over the past few months, the CCBHC concept has begun to take shape – and it’s time for provider organizations interested in becoming a CCBHC to take action. Organizations must review and be prepared to meet the criteria set by the Substance Abuse and Mental Health Administration (SAMHSA), which fall into six key topic areas: staffing mix; service access and availability; coordination of services; scope of services; quality improvement and reporting; and organizational, authority, governance, and accreditation. Join Monica E. Oss, Chief Executive Officer at OPEN MINDS and Kevin Scalia, Executive Vice President of Corporate Development at Netsmart for, “Finding The Opportunities In Certified Community Behavioral Health Clinics (CCBHCs),” on March 29th at 2:00pm ET to get a deep dive into each of the basic tenets of the CCBHC program and the impact of using value-based payment models. Along with this deep dive, learn how to identify the opportunities for your organization in the CCBHC program and strategies to prepare for certification.

  • Kevin Scalia, Executive Vice President, Corporate Development, Netsmart
  • Monica E. Oss, Chief Executive Officer, OPEN MINDS

Data & Analytics In A Pay-For-Value Market: Strategies For Successful Population Health Management
March 15, 2016

Hear how Macomb County Community Mental Health has capitalized on their data infrastructure and analytic tools to meet the demands of their Medicaid capitation contracts. During this executive web briefing on March 8th at 2:00pm EST, Rosa Thomas, Director of Quality Management at Macomb County CMH will highlight the important role data and analytics have played in Macomb County’s certified community behavioral health clinic and health home provider management, Medicaid-Medicare Dual Eligible Project, and other advancements.

  • George Braunstein, M.S., FACHE, Senior Associate, OPEN MINDS
  • Michael Croghan, Chief Technology Officer, Care Management Technologies —
  • Rosa Thomas, Director of Quality Management, Macomb County Community Mental Health

Change Is Constant: The Next Wave Of Clinical Technology
December 3, 2015

Join us on December 3 at 2:00pm EST for this exclusive executive web briefing where you will hear Sharon Hicks, senior associate at OPEN MINDS and Ravi Ganesan, president of Core Solutions, Inc. discuss the three stages of change management and why it’s important for your successful implementation.

  • Ravi Ganesan, President, Core Solutions
  • Darrell Cunningham, MPPA, Community Resources Division Director at Mecklenburg County Department of Social Services (DSS)
  • Sharon Hicks, Senior Associate, OPEN MINDS

Winning Technology Strategies For Today’s Marketplace – Trends, Tips & Advice From Tech Insiders
November 5, 2015

Join Bob Teitt, Vice President of Technology and Business Development at Askesis and Joseph P. Naughton-Travers, Senior Associate at OPEN MINDS for this exciting execute web briefing on November 5 at 2:00pm EST to hear about the latest trends in technology and learn best practices for tech strategy development.

  • Bob Teitt, Vice President of Technology and Business Development at Askesis Development Group
  • Joseph P. Naughton-Travers, Ed.M., Senior Associate, OPEN MINDS

Next Generation EHRs: Meeting Market Demands With Transformational Technology
October 15, 2015

Join Dave Wanser, Ph.D., co-director of the JBS International Center for Sustainable Health and Care and Ravi Ganesan, President of Core Solutions on October 15 at 2:00pm EST for this exciting executive web briefing that will examine the shifts in the field and the effects on competitive advantage. Our speakers will also highlight the transformational functional elements that are available in second generation EHRs.

  • Dave Wanser, Co-Director, JBS International Center for Sustainable Health and Care
  • Ravi Ganesan, President, Core Solutions

Beyond the EHR: Three Ways To Leverage & Extend Your EHR Capabilities To Manage P4P & Risk Contracts
October 7, 2015

Join us on October 7 at 2:00pm EST to hear Carol Duncan Clayton, Ph.D., chief executive officer of Care Management Technologies and Monica E. Oss, chief executive officer of OPEN MINDS discuss the three ways to leverage and extend your EHR capabilities to manage P4P and risk contracts. And don’t miss an exclusive question and answer session at the conclusion of this event, where our experts will answer live questions from the audience and share their insights on population health management and the essential capabilities needed for financial success.

  • Carol Duncan Clayton, PhD, Chief Executive Officer & President, Care Management Technologies
  • Monica E. Oss, M.S., Chief Executive Officer & Senior Associate, OPEN MINDS —

Best Practices For Enabling Recovery Transformation In Community Behavioral Health: A Case Study
September 29, 2015

We’re in the “me age.” But this age of the individual also means the age of the consumer, and health & human services communities are not immune to this shift. In the behavioral health field, the growing realization that services need to be more patient-centric and patient empowering is called the Recovery Movement. Join us on September 29 at 2:00pm EST for this exclusive executive web briefing to hear Shawna McGuckin, Reaching Recovery Representative at the Mental Health Center of Denver offer insights into this movement and evidence-based practices for how behavioral health organizations can prepare staff and clients for this growing shift. Ms. McGuckin will use examples from Denver that are replicable at other organizations and give tools and strategies for moving your organization into the “me age.” In addition, AJ Peterson, General Manager of CareConnect and MyHealthPointe at Netsmart and Tricia Zerger, Solutions Consultant of Netsmart will outline how to develop and leverage technology to drive patient engagement within your own organization.

  • Shawna McGuckin, Reaching Recovery Representative, Mental Health Center of Denver —
  • AJ Peterson, General Manager, CareConnect & MyHealthPointe, Netsmart —
  • Tricia Zerger, Solutions Consultant, Netsmart —

Revolutionizing Population Health Management With Online Cognitive Behavioral Therapy
September 1, 2015

Join Samantha Matlin, Ph.D., Special Advisor to the Commissioner and Senior Director for Health Promotion at the Philadelphia Department of Behavioral Health and Intellectual disAbility Services (DBHIDS) to hear how the city of Philadelphia is using digital technologies like Beating the Blues, an online cognitive behavioral therapy program, to support their shift to a population health management approach. During this exclusive 90-minute session, Dr. Matlin will share examples of technologies currently being used and the innovative ways these tools are being offered to individuals needing care.

  • Samantha Matlin, Ph.D., Special Advisor to the Commissioner & Senior Director for Health Promotion, Philadelphia Department of Behavioral Health and Intellectual disAbility Services
  • Dana Careless, Manager for Health Promotion, Philadelphia Department of Behavioral Health and Intellectual disAbility Services

The Amazon Effect: How New-Age Technology Principles Can Improve Care Delivery in HHS
July 23, 2015

As technology disruption occurs in the health and human services industry, behavioral health EHR companies can learn key leadership principles from well-known global powerhouses to better serve HHS. One of these successful powerhouses, Amazon, is known throughout the world for invention and innovation, and has disrupted industries ranging from books and retail purchasing to cloud software. Amazon’s success can be attributed to five core leadership principles: customer obsession, invent and simplify, insist on the highest standards, think big, and deliver results.

  • David Lischner, MD, Chief Executive Officer, Valant
  • Mark Johnston, Director, Global Business Development, Healthcare and Life Sciences, Amazon
  • Sharon Hicks, Senior Associate, OPEN MINDS

Building Blocks For Success: Steps For Developing An Effective Population Health Management Strategy
June 25, 2015

The research is clear, and so the government regulations have followed – population health, care coordination, and information exchange are imperatives for improving consumer outcomes and reducing health care costs. The paradigm shift in our industry encourages the management of wellness over treating illness, moving toward a preventative rather than reactive approach. Organization after organization is implementing a plan for making this outcomes-based, data-driven population management a reality.

  • Scott Green, General Manager, CarePathways, Netsmart
  • Paul M. Duck, Vice President of Business Development,

Becoming a Thought Leader: Implementing New Techniques of Fundraising & Marketing (Exclusive Event For Members Of The Leadership Council For Children’s Services)
June 24, 2015

Don’t be left behind! U.S. charitable giving jumped 13% in 2013 and new techniques for raising money are constantly advancing. Providers in the non-profit sector have great opportunities to increase their revenue by gaining additional share of the available charitable dollars being donated to support social changes. Leaders need to be aware of how techniques of fundraising are changing from donor support to a social investment model. With this change, organizations must adapt their language, tactics, marketing, and tools to capture charitable contributions. In order to effectively compete for contributions, organizations must differentiate themselves for their non-profit competition and become “the charity of choice.” Leaders must ask themselves: Is my organization a thought leader that can attract the most charitable individuals in my community? Does my organization have the social media competencies to engage donors to invest in my organization?

  • Paul Neitman, LMSW, Senior Associate, OPEN MINDS
  • Howard Shiffman, M.A., Senior Associate, OPEN MINDS

Integrating Predictive Analytics Into Clinical Practice For Improved Outcomes & Financial Performance
June 11, 2015

Behavioral health organizations are often data rich, but information poor. How can we use the available data to make better decisions to improve outcomes, financial performance, and operational efficiencies? Can we predict an individual’s risk for suicide or homicide? Can we use predictive intelligence to reduce no show rates and maximize revenue opportunities? Several predictive intelligence tools have emerged in the market to help organizations find answers to these questions.

  • Michael R. Lardieri, LCSW, Assistant Vice President of Strategic Program Development, Behavioral Health Service Line, North Shore–LIJ Health System
  • Ravi Ganesan, President, Core Solutions

Tackling Consumer Outcomes: How Mobile Technology Is Transforming Care Coordination & Data Collection
June 3, 2015

Measuring true outcomes is critical for not only delivering quality but also to show compliance. Data collection does not have to be an overhead – it should be part of delivering quality care. Collection of data is critical for programmed services but very challenging when it comes to measurement standards and progress tracking. Bancroft has turned to technology to transform care coordination and enhance the quality of care delivered to their consumers. Hear from Adam Berr, Director Business Transformation and Robert Stokes, Project Manager at Cherry Hill, New Jersey based Bancroft, a leading non-profit provider of specialized services for individuals with autism, brain injuries, and other intellectual or developmental disabilities how their team is tackling the challenge of delivering plans and measuring outcomes for their consumers.

  • Adam Berr, Director of Business Transformation, Bancroft —
  • Robert Stokes, Project Manager, Bancroft —
  • Rini Gahir, Co-founder & Vice President, Mozzaz

More Than Just Incentives: Using Your Meaningful Use Data To Improve Outcomes & Increase Efficiencies
May 12, 2015

Sweeping changes in the healthcare community have been driving organizations from data capture to interoperability. Finally the national focus has shifted to improved outcomes! Join Joy Hoffman, Solution Strategist of Netsmart for this discussion on how the early stages of meaningful use have accelerated adoption –creating a critical mass of users and digitization. Harnessing this data can help your organization drive outcomes… and increase efficiencies

  • Frances Loshin-Turso, Senior Vice President, General Manager, Child and Family Services & I/DD, myEvolv , Netsmart
  • Joy Hoffman, Solution Strategist, Netsmart

Liberate Your Data: How Modernizing Legacy Health & Human Services Systems Is Leading To Improved Care Coordination
April 30, 2015

As we continue to see proliferation of data in health care, and especially in the realm of mental and behavioral health, this increase is creating silos that hinder the consistent coordination of care. In order to improve the consistent coordination of care, it is necessary to modernize legacy health and human services systems with a patient centric focus to include data that is not just text and notes, but actionable information. This actionable information is critical to drive improved care coordination.

  • Herb Quinde, Director, Public Sector, Microsoft Corporation

Using Title IV-E Waiver Dollars To Reduce Congregate Care & Support Community Programming (Exclusive Event For Members Of The Leadership Council For Children’s Services)
March 11, 2015

The Federal Government has created waivers for the states that will help them to accomplish these goals. Federal IV-E Waivers have been one of the popular ways that human services can use federal dollars flexibly. Learn how states are using IV-E dollars to reduce congregate care and support community programming, and get market intelligence on the national trend to update and deliver managed systems of care.

  • Christine James-Brown, Chief Executive Officer, Child Welfare League Of America
  • Howard Shiffman, M.A., Senior Associate, OPEN MINDS

Succeed In Choosing Your New Or Replacement EHR
February 26, 2015

In the current health care industry, many organizations are considering replacing their current electronic health record (EHR) system for one that can meet all their organizational needs. When looking for a new or replacement EHR there are many things to consider and questions to ask regarding selecting a vendor and software product that’s right for your organization, as well as questions regarding tips for negotiating contracts with vendors.

  • Joseph P. Naughton-Travers, Ed.M., Senior Associate, OPEN MINDS

Be In The Cost Control Seat Of Your Next EHR: An Exploration Of Typical Cost Drivers Within An EHR Purchase
February 24, 2015

Many behavioral health organizations (BHOs) are re-evaluating their current electronic health record (EHR) and vendors in order determine if they can continue to partner to meet the new administrative, clinical, and billing demands facing the behavioral health industry. The BHOs entering into the re-purchasing EHR market are more experienced technology buyers and are utilizing their experience to create a more stringent EHR vendor evaluation process. However, one factor that has not changed are the limited technology budgets within the behavioral health industry. The good news is that many of the cost drivers associated with EHR purchases are in the control of the BHO. In this exclusive executive web briefing, Earl Lipphardt, Senior Director of Integrity House and John Raden, Senior Vice President of Strategies of Core Solutions will explore the typical cost drivers within a normal EHR purchase. During this discussion, they will highlight the pros and cons of these tradeoffs and provide real world examples of how other BHOs have managed these decisions.

  • Earl Lipphardt, Senior Director, Integrity House
  • John Raden, Senior Vice President of Strategies, Core Solutions Inc.

Payment Reform & Technology: What Your EHR Needs To Thrive In A Pay-For-Performance Environment
February 19, 2015

With all the recent changes in the behavioral health care landscape and the shift towards a pay-for-performance environment, are you questioning whether your organization has the tools it needs to be successful? This shift to a pay-for-performance environment is requiring organizations to utilize key tools and electronic health record (EHR) functionality in order to succeed.

  • Mary Givens, Product Manager of Healthcare Reform, Qualifacts

Keeping Pace In The Race To Change: Workforce Development In The New Health & Human Services Landscape
December 11, 2014

As health and human services organizations are facing significant challenges to address the rapidly changing business and service environment, it is important not to marginalize a foundational aspect of any organization. Organizational leadership must recognize that the workforce and organizational culture that they create are vital to a successful transformation of business models and services.

  • Leslie Mariner, Business Development Executive, Relias Learning
  • George Braunstein, M.A., FACHE, Senior Associate, OPEN MINDS

How To Leverage & Lead In The Shift From Fee-For-Service To Pay-For-Performance
December 9, 2014

With increasing pressure from the U.S. government and employer groups to shift the focus of our health care system to improving outcomes, lowering costs, and increasing overall access to care, many health and human services providers are transitioning away from a fee-for-service model to pay-for-performance models.

  • Paul M. Duck, Vice President of Business Development, Netsmart Technologies – 

Are You Ready for Value-Based Reimbursement & Social Impact Bond Financing? (Exclusive Event For Members Of The Leadership Council For Children’s Services)
December 3, 2014

Fee-for-service is becoming an old and outdated method of reimbursement. It is being replaced by value-based reimbursement. Pay-for-Performance and pay-for-quality is the new normal. Leadership staff need to understand what the most popular new fiscal models of reimbursement are and what factors are driving their adoption in the health and human services field. In addition, organizations need to know what competencies they need to develop to adapt to the various changing models of reimbursement.

  • Paul Neitman, LMSW, Senior Associate, OPEN MINDS
  • Howard Shiffman, M.A., Senior Associate, OPEN MINDS

The Matrix Model Of Intensive Outpatient Treatment: The Values, Benefits, & Best Practices Of Intensive Outpatient Services
November 17, 2014

To learn more about state-of- the-art intensive outpatient programs for treating addictive disorders, join Dr. Jeremy Martinez, Executive Director of the Matrix Institute on Addictions, for an in-depth profile of his program, the evidence-based Matrix Model of Intensive Outpatient Treatment and the values, benefits, and best practices of intensive outpatient programs (IOPs) like the Matrix Model on November 18. This free web briefing, scheduled for November 18, 2014 at 2:00 PM EST, is sponsored by OPEN MINDS, the Hazelden Betty Ford Foundation, and the Matrix Institute on Addictions.

  • Dr. Jeremy Martinez, Executive Director, Matrix Institute on Addictions —

Creating Smart Care Teams On Health 2.0 Technologies
November 13, 2014

In the changing health and human service field, care delivery models such as health homes or patient centered medical homes (PCMH) are often out of reach for most behavioral health care providers as they require large investments in time, technology, and money. In response, Smart Care Teams are an emerging trend in health care which involve both traditional and non-traditional service delivery teams. Smart Care Teams continue to focus on consumer-centered care which utilizes innovative technology, but are more focused on specific service delivery challenges. During this 90-minute executive web briefing, hear Ravi Ganesan, President of Core Solutions, discuss why next generation Smart Care Teams can deliver more care at less costs through utilizing less invasive technology and harnessing the power of consumer engagement.

  • Ravi Ganesan, President, Core Solutions

ICD-10 & DSM-5: The ‘How-To’ Guide To Successfully Managing The Transition
October 30, 2014

Big changes affecting health care providers and members of the human services community are occurring and without preparation, many health care activities will be impacted. The Diagnostic and Statistical Manual of Mental Disorders, fifth edition (DSM-5), was released in May 2013 and adoption varies state by state. The switch to the International Classification of Diseases, 10th revision (ICD-10), code sets used to report clinical diagnoses and procedures will take place on October 1, 2015. The convergence of new diagnosis terms and codes presents unique challenges to those in the behavioral health community.

  • Dru Anne Walz, Director, Product Management, Netsmart

Selecting An EHR…Beyond Revenue Cycle Management & Clinical Documentation — Free OPEN MINDS Executive Web Briefing
October 23, 2014

In the new health and human service industry, replacing an outdated or unresponsive EHR system (or vendor) for one that can meet the needs of a constantly evolving market is essential. However, when looking for a new or replacement EHR, what key questions should you ask and what important features and functionalities must you examine to find the best solution for your organization? With over 50 years of combined experience, there may not be a better duo than OPEN MINDS’ technology consulting practice lead, Joseph P. Naughton-Travers, and Askesis Development Group’s Vice President of Technology, Bob Teitt, to answer these critical questions.

  • Joseph P. Naughton-Travers, Ed.M., Senior Associate, OPEN MINDS
  • Bob Teitt, Vice President of Technology and Business Development at Askesis Development Group

A Behavioral Health Collision At The EHR Intersection
September 30, 2014

In the post reform era, the amount of change facing behavioral health organizations is unprecedented. From service delivery to reimbursements to outcomes reporting, behavioral health organizations need to re-visit their operational strategies in order to stay competitive in the new value-based health care environment which combines physical and behavioral health.

  • Michael R. Lardieri, LCSW, Assistant Vice President of Strategic Program Development, Behavioral Health Service Line, North Shore–LIJ Health System
  • Ravi Ganesan, President, Core Solutions

From Strategic Planning To Tech Strategy – How To Select, Implement, & Leverage The Technology Your Organization Needs To Succeed
September 18, 2014

In the new world of health and human services, technology is more than a back office function – it’s an integral part of best practice management and consumer service delivery. How do executive teams go about deciding what technology investments make sense? And what are the best practices to assure that your technology investments provide the return-on-investment and edge in the marketplace that is needed for success? Join OPEN MINDS Chief Executive Officer, Monica E. Oss, for this how-to session on technology management in the changing market.

  • Bill Keyes, Senior Vice President of Sales and Marketing, CoCENTRIX

The Four Pillars Of Sustainability For Health & Human Service Providers: The ‘How-To’ Guide For Securing Your Organization’s Financial Future
September 16, 2014

The promise of health reform offers exciting new opportunities for providing outcomes-based care, but remaining financially sustainable during this transition period can prove difficult. Amidst funding cuts and rapid industry changes, it’s more important than ever for organizations to secure their financial sustainability by strengthening their fundamental operational competencies.

  • Gary Beckham, Director QM & IS, Intermountain Centers for Human Development – 
  • Fran Loshin-Turso, Senior Vice President, Child & Family Services, Netsmart
  • Andrew Mersman, myEvolv Product Manager, Netsmart

Selecting The Right EHR Partner: An EHR Return-On-Investment Analysis
July 31, 2014

Implementing an electronic health record (EHR) solution can be a challenging experience for many behavioral health provider organizations. Once implementation is completed, it is vital that health care provider organizations evaluate whether their EHR partner and solution are meeting all their needs or if the system is costing the organization valuable time and money. An executive web briefing on the steps, challenges, and costs associated with implementing a new EHR system will be conducted online on Thursday, July 31st at 2:00 PM EDT by Joseph Naughton-Travers, Senior Associate at OPEN MINDS.

  • Joseph P. Naughton-Travers, Ed.M., Senior Associate

Choosing The Right EHR For You: Best Practices In Vendor Selection & Contracting
July 29, 2014

In the current health care industry, many organizations are considering replacing their current electronic health record (EHR) system for one that can meet all their organizational needs. When looking for a new or replacement EHR there are many things to consider and questions to ask regarding selecting a vendor and software product that’s right for your organization, as well as questions regarding tips for negotiating contracts with vendors.

Making Your Numbers: Best Practice Marketing & Fundraising (Exclusive Event For Member Of The Leadership Council For Children’s Services)
July 9, 2014

Achieving your revenue goals requires up-to-date knowledge about new marketing and fund development techniques. Marketing is no longer about selling to the customer but has transitioned into consumer engagement. Leaders in today’s environment are faced with increased competition and now must create a desire on the part of funders to use their services. Does your organization have a strategic marketing plan to attract referrals and tactics for reaching out to customers?

  • Aida Porras, M.A., Senior Associate, OPEN MINDS –
  • Howard Shiffman, M.A., Senior Associate, OPEN MINDS

Using Data From Automated Clinical Assessments To Improve Clinical Outcomes & Reduce Organizational Costs
June 26, 2014

Clinical assessments can be a time-consuming and expensive activity for any provider organization. Using new technology to automate assessments, can not only reduce that time, but also can standardize the assessment process and improve the value of assessments. This web briefing, scheduled for June 26 at 2:00pm EDT, will look at the issues in selecting and deploying automated assessments. Also hear Ms. Hillin present how the Addiction Severity Index – Multimedia Version (ASI-MV) was implemented at Buffalo Valley, an alcohol and substance abuse treatment provider in Tennessee.

Using Your EHR To Connect With Clients & Payers For Better Value
May 29, 2014

Improving the “value” of services is a critical strategic challenge for executive teams of behavioral health organizations. And one essential approach to improving value is using an organization’s EHR to increase productivity and better manage client care. How can your provider organization accomplish that? Join the team at OPEN MINDS and Core Solutions for a ‘how to’ case study presentation.

  • Earl Lipphardt, Senior Director, Integrity House
  • Ravi Ganesan, President, Core Solutions

Care Coordination 101: Participate In Successful Person-Centered Care Models
April 29, 2014

Care coordination is one of the most influential and simultaneously ambiguous concept shaping the future of healthcare. While all models of care coordination share a common goal of improving care, this event will highlight the evolving and unique approaches organizations are taking to achieve that objective. As additional organizations participate in coordinated care, the knowledge and information shared moves us ever closer toward providing the best possible outcomes for the individuals they serve.

  • AJ Peterson, General Manager of Netsmart’s CareConnect
  • Larry Seltzer, General Manager of Netsmart’s CareManager Business Unit

Appropriate Use Of Psychotropic Drugs In Children & Adolescents
March 11, 2014

During this 90-minute web briefing, Pat Hunt, the director of child and family resiliency services at Magellan Health Services and Gary Henschen, M.D., chief medical officer-behavioral health at Magellan Health Services will focus on interventions and the role of medications in treatment of children for behavioral issues.

  • Gary Henschen, M.D., Chief Medical Officer-Behavioral Health, Magellan Health Services —
  • Patricia Hunt, Director of Child & Family Resiliency Services, Magellan Health Services —
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