FAQs

  1. Is the institute in-person, or virtual?

This year’s institute will be held in-person, at the Newport Beach Marriott. Some sessions will be offered virtually or will be available to live stream. All presentations and audio recordings will be made available post-institute for 30 days.

  1. I want to come in-person to the institute, where will it be held?

The institute will be held at the Newport Beach Marriott in Newport Beach, California. The hotel is located at:

900 Newport Center Drive
Newport Beach, California 92660

Reserve your room by Monday, August 2, 2021, and mention OPEN MINDS Management Best Practices Institute to receive the discounted rate of $189 per night.

Reserve your room by clicking here, or by phone at 877-622-3056.

WARNING: Always make your hotel reservations directly with the event hotel with the options listed above to avoid conference hotel scams. The Hilton will never call you directly to ask you to book rooms. No organizations are authorized to contact attendees to book rooms for this event. These organizations are often fraudulent and not associated with the hotel or with OPEN MINDS.

  1. How do I register?

There are two ways to register for the 2021 Management Best Practices Institute:

  1. You can register for the event online here.
    2. You can register by phone by calling the OPEN MINDSExecutive Education team at 717-334-1329 or 877-350-6463. Regular business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. ET.
  2. How do I register in-person once I get to the institute?

The OPEN MINDS Management Best Practices Institute will be held at the Newport Beach Marriott in Newport Beach, California. Follow signs to the registration table.

If you have any difficulty, all OPEN MINDS staff will be wearing a blue name badge and will be able to assist you.

Registration will begin at 8:00 a.m. on Monday, August 23rd. At the registration desk, you will receive a name badge, program guide, and a variety of materials from our sponsors.

  1. I already registered to attend virtually, but don’t know my login info. What do I do?

In addition to registering for the Institute, summits, and executive seminars, you need to log in with the email and password for your online account with OPEN MINDS to access the live sessions and recordings/slide decks.

If you don’t know your password, you can reset it here.  Use the email address associated with your OPEN MINDS Circle account or the email address you used when registering for the Institute.

  1. How do I join a virtual session?

Once you log into the site with your OPEN MINDS Circle username and password, you can check out the full schedule here. If the session is available to join live, just click on the session to join live at the designated time or to access the recordings if you missed a session.

If you picked the “Add To Calendar” option for specific sessions, you will also receive system-generated emails and can click on the unique link in your email to join.

Please note that 3 to 4 sessions are running concurrently at various times throughout the Institute. Since you will not be able to attend all sessions live, recordings of each session will be posted after the Institute concludes.

  1. Do I need to download any software to access the sessions?

The virtual sessions are taking place on GoToWebinar, which you can access through your web browser or mobile device.

On your computer, you can choose to use your web browser to access sessions or to download the desktop software (if you don’t have it already), but it is not required. On your mobile device(s), you can use the GoToWebinar app (it will download automatically from your App Store if you don’t already have it).

For GoToWebinar support, visit https://support.goto.com/webinar.

Session recordings and slide decks can be accessed through the OPEN MINDS web site and don’t require any software downloads.

  1. How do I ask a question or share a comment during the session?

If you are in-person, raise your hand!  We encourage your participation.

If you are live-streaming, you can use the question box embedded in the GoToWebinar software to send in a question or comment at any time during the session.

If you prefer to ask your question or share your perspective verbally, please let the session moderator know by sending a comment through the question box or by using the “Raise hand” feature. The session moderator will unmute your audio and allow you to share your question/comment live during the session. Feel free to turn on your web cam too!

  1. Can I share my link with a colleague?

Your login info (username and password) and session link URLs are unique to you and should not be shared. If you want to invite a colleague to join a session or access a recording, registration is required; ask them to register here.

  1. Can I get a recording?

Yes, recordings will be posted shortly after the live sessions end and you can access them until September 30, 2021, through the OPEN MINDS web site. Use the same login info (username and password) that you used to register. Note: some recordings will be audio only, some will be footage from live-stream, and seminars will be a virtual version.

  1. Can I get the slide deck?

Yes, slide decks will be posted shortly after the live sessions end and you can access them until September 30, 2021, through the OPEN MINDS web site. Use the same login info (username and password) that you used to register.

  1. How do I get in touch with a speaker?

You can connect with speakers on LinkedIn (be sure to mention you heard them speak at The 2021 OPEN MINDS Management & Best Practices Institute) or email us at events@openminds.com and tell us which speaker you want to connect with and your question for them, so we can pass it on.

  1. How do I schedule a meeting with one of the companies exhibiting?

If you are in-person we encourage you to visit the exhibitor directly. You can also use the virtual option below.

Each virtual booth in the Virtual Exhibit Hall has a form you can use to request a one-on-one meeting. Or you can email us at events@openminds.com and tell us which vendor you want to connect with and we will introduce you by email.

  1. How does the raffle work?

The raffle is for in-person only. Stop at the registration desk to pick up your raffle card.

The Exhibit Hall is the place to be during the institute! Raffle prizes have been generously provided by participating exhibitors. To become eligible for the prizes, visit the institute Exhibit Hall and have the exhibitors listed initial your game card. Once completed, put your game card in the raffle box at the Registration Desk. Game cards must be submitted by 3:00 p.m. on Wednesday. Winners will be limited to one raffle prize per attendee.

  1. I am an exhibitor/partner and have a question about my booth or session.

Please email us at events@openminds.com or call 855-559-6827. Someone will get back to you right away.

  1. What is your cancellation/substitution policy?

Requests for refunds must be received in writing at least 30 days prior to an event and are subject to an administrative charge of $50. No refund will be made less than 30 days prior to an event or for complimentary registrations. Substitute enrollment for another OPEN MINDS event on another date will be accepted for an administrative fee of $25, plus the difference in registration fees. An alternate individual may attend in place of a registered attendee at no charge. Requests for refunds are not accepted for group purchases. Unused registrations for a particular event will be added to a group registration subscription for the organization to use for an alternate OPEN MINDS event within one (1) calendar year from the date of purchase. OPEN MINDS reserves the right to use any photos or video footage from OPEN MINDS events for future marketing materials.

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