Executive Briefings
A series of insights from OPEN MINDS Founder and CEO, Monica E. Oss, Executive Briefings are crafted for executive leaders navigating the complexities of health and human services. Each briefing connects market intelligence with expert analysis to help guide strategy, respond to disruption, and improve organizational performance.
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The Tech Of Aging
December 3, 2025Health and human service policymaker, payer, and provider organization executives are counting on home-based services to solve many of the access, performance, and cost issues in the field. This includes the ability to leverage clinician time with technology, increase speed… -
Leadership For Engagement
December 2, 2025Why do employees in behavioral health and human service organizations leave? Four reasons are most common—inadequate compensation for high job demands; negative experience with upper management and lack of supervisor support; concerns about quality of care; and lack of future… -
Caring More
November 25, 2025The cost of Medicaid services has the attention of state legislatures. Colorado is assessing their options (see Colorado Budget Panel Weighs Competing Plans On Medicaid As Costs Soar). The Colorado Medicaid Provider Rate Review Advisory Committee is recommending a plan… -
From Denial To Dollars
November 24, 2025Payer denial of claims is a stubborn problem. Recent research found that employer-sponsored health plans denied 21% of claims. This is 20% for marketplace plans, 10% for Medicare, and 12% for Medicaid (see Health Insurance Denial Rates by Company). These… -
Keeping PACE
November 22, 2025As demand rises for efficient and effective models for integrated care for older adults, interest in the Program of All-Inclusive Care for the Elderly (PACE) model is on the rise according to a new analysis, A Look At PACE Growth… -
Fewer Clicks, More Care
November 21, 2025There is a decade (or more) of studies linking clinician burnout and career dissatisfaction to documentation and electronic health recordkeeping systems like Primary Care Physicians Reportedly Spend A Median Of 16 Minutes Per Day On EHR Tasks During PTO. And… -
Getting Beyond Bad Press
November 20, 2025Who do consumers trust with information about health and human services? They trust their friends and family—and local news—according to a recent survey, The Great Trust Reset: A New Map Of Media Trust. They don’t trust social media platforms and… -
The New Virtual Normal
November 19, 2025The big news on telehealth last week was that the Senate deal to reopen the government will extend Medicare telehealth coverage through January 30. The COVID-era ability of Medicare to pay for virtual care outside of rural health settings expired… -
The State I/DD Challenge
November 18, 2025States continue to be challenged with serving their citizens with I/DD. The most recent data—State Of The States In Intellectual And Developmental Disabilities—shows total public spending grew 7% from 2021 to 2023. Eighty-three percent of this spending comes from Medicaid… -
Success With AI Insights
November 17, 2025American consumers are using technology in managing their health—but they don’t trust it. Almost three-quarters (78%) of American adults have used a health care app or web site to manage their health. Most commonly, seven in ten (71%) adults say…
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