Executive Briefings

A series of insights from OPEN MINDS Founder and CEO, Monica E. Oss, Executive Briefings are crafted for executive leaders navigating the complexities of health and human services. Each briefing connects market intelligence with expert analysis to help guide strategy, respond to disruption, and improve organizational performance.

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  • Making Crisis Work, The Rural Edition

    December 11, 2025
    There are over 10,000 mental health apps available to consumers (see Methods For Navigating The Mobile Mental Health App Landscape For Clinical Use). One question raised in a recent research article—Mental Health Apps And Crisis Support: Exploring The Impact Of…
  • From Scrolls To Sessions

    December 10, 2025
    Online reviews matter—no matter how annoying or problematic. How much is the question. Studies of consumer use of online reviews in selecting provider organizations and clinicians vary. One study found the rate to be 73% of consumers (see The Role Of…
  • Ctrl + Staff: Rebooting Your Tech Team 

    December 9, 2025
    The proportion of health care organizations using artificial intelligence (AI) increased by a few points between September 2023 and May 2025—from 5.9% to 8.3%, respectively. The health care sector lagged behind all other areas of the economy in AI adoption—finance…
  • The State Of It All

    December 8, 2025
    If you want to see the future of the health and human service market, don’t look to Washington—watch the states. The past 11 months of changes in policies and budgets brought by the Trump administration has pushed many policy decisions and…
  • The C-Suite Comp Question  

    December 6, 2025
    How much are executives worth? Elon Musk became the first executive with a trillion dollar pay package (see Tesla Shareholders Approve CEO Elon Musk’s $1 Trillion Pay Package). Health care nonprofit executives topped the list of ‘highest paid nonprofit execs’ (see…
  • When Cyber Luck Runs Out

    December 5, 2025
    Most data breaches in health and human services are not an accident. That was my takeaway reading the new analysis (see Health Care Data Breaches Surge To Record Levels In 2024). The analysis reported hacking constituted nearly 80% of breaches in 2023.…
  • Tech-First Independence In Action

    December 4, 2025
    Where does technology “fit” in serving consumers with mental health problems and their care givers? It’s a mixed bag. Almost half (46%) fear loss of privacy, 43% are concerned about loss of skills in socializing and writing, and 31% are…
  • The Tech Of Aging

    December 3, 2025
    Health and human service policymaker, payer, and provider organization executives are counting on home-based services to solve many of the access, performance, and cost issues in the field. This includes the ability to leverage clinician time with technology, increase speed…
  • Leadership For Engagement

    December 2, 2025
    Why do employees in behavioral health and human service organizations leave? Four reasons are most common—inadequate compensation for high job demands; negative experience with upper management and lack of supervisor support; concerns about quality of care; and lack of future…
  • Caring More

    November 25, 2025
    The cost of Medicaid services has the attention of state legislatures. Colorado is assessing their options (see Colorado Budget Panel Weighs Competing Plans On Medicaid As Costs Soar). The Colorado Medicaid Provider Rate Review Advisory Committee is recommending a plan…
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