Executive Briefings
A series of insights from OPEN MINDS Founder and CEO, Monica E. Oss, Executive Briefings are crafted for executive leaders navigating the complexities of health and human services. Each briefing connects market intelligence with expert analysis to help guide strategy, respond to disruption, and improve organizational performance.
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Satisfaction Guaranteed
September 30, 2026Greetings from Gettysburg and the first day of the 2026 OPEN MINDS Executive Leadership Retreat. This week, the discussion is focused on the leadership challenges facing health and human service organizations in a market defined by uncertainty – and the… -
The Integration Buffet
September 29, 2026There has been a lot of discussion in recent weeks about applied behavior analysis (ABA) – like CMS Issues Outline Of Suggested State Medicaid Autism Therapy Oversight and Minnesota Medicaid Autism Treatment Authorization Backlog Reaches 1,000 Treatment Plans. But advancements… -
Safety In Crisis
September 28, 2026In a recent survey – The State of Workplace Violence in Health Care in 2025-26 – nearly 85% of nurses experienced at least one type of workplace violence in the past year. And over 70% were physically assaulted (e.g., being… -
Jumping The Workforce Gap
September 25, 2026Over the next decade (2026 to 2036), demand for adult outpatient care is projected to grow by 20% – and pediatric outpatient volume is expected to grow by 6%. That’s the forecast of the analysts in 2026 Impact Of Change®… -
Are You Ready For Your Diamond?
September 24, 2026Artificial intelligence (AI) may be in its infancy, but its effects on commerce already are significant. Today, AI-powered tools help customers “try on” clothing (see Retailers Want AI To Solve Online Shopping’s Biggest Problem). Retailers are witnessing up to 20%… -
Three To Get Ready
September 23, 2026…and four to go, as the old children’s rhyme goes. But in this case, three is the key number. While many leadership teams excel at crafting strategy (i.e., gathering market data, conducting market analysis, debating trade-offs, and scrutinizing financial projections), they… -
Residential Care RebootÂ
September 22, 2026Residential treatment for children appears to be a bit of a black box. The recent report – Addressing Appropriate Access To Residential Behavioral Health Treatment For Children In Medicaid – identified both lack of definition and lack of data as… -
When The Rate Doesn’t Work
September 21, 2026Medicaid reimbursement for applied behavior analysis (ABA) is in flux across the country – in terms of rates, documentation, and compliance requirements. And because Medicaid is primarily a state responsibility, approaches to managing Medicaid ABA services vary. Minnesota has been at the… -
When Transparency = Trust
September 18, 2026Imagine being at a car dealership, finally ready to buy that little red sportscar you’ve been eyeing for years. Imagine asking, “How much?” And imagine hearing, “I can’t tell you.” Or, even worse, “It depends.” Ridiculous? Absolutely. But it happens… -
Building The Missing Model
September 17, 2026Adults with disabilities had three times the rate of alcohol use disorder (AUD) than non-disabled adults. In particular, adults with serious mental illness and acquired brain injury had rates that were over 10 and five times higher than adults without…
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