Executive Briefings
A series of insights from OPEN MINDS Founder and CEO, Monica E. Oss, Executive—crafted for executive leaders navigating the complexities of health and human services. Each briefing connects market intelligence with expert analysis to help guide strategy, respond to disruption, and improve organizational performance.
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The Chatbot Will See You Now
August 26, 2025What a difference a few months make. Until very recently, if you tried to ask ChatGPT about your health, it gave lots of disclaimers and, for some questions, it would refuse to answer. AI companies have now mostly abandoned that practice. As… -
Opioid Abuse By The Numbers
August 25, 2025New data provides some useful context to the current opioid epidemic. Of U.S. adults, almost 11% reported nonprescription opioid use within the past 12 months, according to Estimates Of Illicit Opioid Use In The US. This includes 7.5% of the population… -
Another Year, More Mergers
August 23, 2025For-profit health services mergers and acquisitions (M&A) are down in 2025. So far this year, there have been 445 announced transactions through May 15, 2025—down 7% versus 2024. And the disclosed value of those deals was $64 billion (down 8%… -
Where You Stand: Best Of The 2025 OPEN MINDS Service Excellence Institute
August 22, 2025“Where we stand depends on where we sit.” This often-used quote from Stephen R. Covey’s book, “The 7 Habits of Highly Effective People,” is very apt for the health and human service field. There are many perspectives on quality and value, and I… -
Going It Alone—Or Not…
August 21, 2025I’m an optimist by nature. Most chief executive officers (CEOs) are—or they probably would be driven mad by their role. (Research shows that 80% of chief executives are “very optimistic” people, according to a study, Managerial Attitudes And Corporate Actions). And the… -
Disruption Is The New Normal
August 20, 2025No one likes to change. That probably explains the 30 million copies sold of Who Moved My Cheese? But for the past decade—and likely the decade ahead—change has been a constant, and disruption is the new normal. And a new… -
You Never Know
August 19, 2025The executive leadership talent question is a big one for every organization—for both the board and the executive team. There are two issues—the changing competencies needed for the executive team and the spike in executive team departures. The issue of changing… -
CFO Success
August 18, 2025So what makes chief financial officers (CFOs) successful? A new survey—The Secrets Of Successful CFOs: The 3 Frontiers Of Finance Leadership—identified three practices of successful CFOs—expanding their strategic and operational role across the organization, embracing a role in technology planning and decision making, and maintaining work-life balance. How… -
VBR Momentum
August 16, 2025Value-based reimbursement (VBR) adoption over the past decade has been moving like a glacier—steadily increasing and changing markets in its path. Right now, a third of provider organizations report 25% or more of their revenue is tied to value-based care. But… -
Can Bravery Be Acquired?Â
August 15, 2025“Research has shown that fortune favors the bold, not the cautious. But in volatile and uncertain times, many leaders hesitate to act, and others simply freeze up. The question is, “Can bravery be acquired?” That was the compelling opening to a…
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