Executive Briefings
A series of insights from OPEN MINDS Founder and CEO, Monica E. Oss, Executive Briefings are crafted for executive leaders navigating the complexities of health and human services. Each briefing connects market intelligence with expert analysis to help guide strategy, respond to disruption, and improve organizational performance.
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Making Crisis Work, The Rural Edition
December 11, 2025There are over 10,000 mental health apps available to consumers (see Methods For Navigating The Mobile Mental Health App Landscape For Clinical Use). One question raised in a recent research articleâMental Health Apps And Crisis Support: Exploring The Impact Of… -
From Scrolls To Sessions
December 10, 2025Online reviews matterâno matter how annoying or problematic. How much is the question. Studies of consumer use of online reviews in selecting provider organizations and clinicians vary. One study found the rate to be 73% of consumers (see The Role Of… -
Ctrl + Staff: Rebooting Your Tech TeamÂ
December 9, 2025The proportion of health care organizations using artificial intelligence (AI) increased by a few points between September 2023 and May 2025âfrom 5.9% to 8.3%, respectively. The health care sector lagged behind all other areas of the economy in AI adoptionâfinance… -
The State Of It All
December 8, 2025If you want to see the future of the health and human service market, donât look to Washingtonâwatch the states. The past 11 months of changes in policies and budgets brought by the Trump administrationâŻhas pushed many policy decisions and… -
The C-Suite Comp Question Â
December 6, 2025How much are executives worth? Elon Musk became the first executive with a trillion dollar pay package (see Tesla Shareholders Approve CEO Elon Musk’s $1 Trillion Pay Package). Health care nonprofit executives topped the list of âhighest paid nonprofit execsâ (see… -
When Cyber Luck Runs Out
December 5, 2025Most data breaches in health and human services are not an accident. That was my takeaway reading the new analysis (seeâŻHealth CareâŻData Breaches Surge To Record Levels In 2024). The analysis reported hacking constituted nearly 80% of breaches in 2023.… -
Tech-First Independence In Action
December 4, 2025Where does technology âfitâ in serving consumers with mental health problems and their care givers? Itâs a mixed bag. Almost half (46%) fear loss of privacy, 43% are concerned about loss of skills in socializing and writing, and 31% are… -
The Tech Of Aging
December 3, 2025Health and human service policymaker, payer, and provider organization executives are counting on home-based services to solve many of the access, performance, and cost issues in the field. This includes the ability to leverage clinician time with technology, increase speed… -
Leadership For Engagement
December 2, 2025Why do employees in behavioral health and human service organizations leave? Four reasons are most commonâinadequate compensation for high job demands; negative experience with upper management and lack of supervisor support; concerns about quality of care; and lack of future… -
Caring More
November 25, 2025The cost of Medicaid services has the attention of state legislatures. Colorado is assessing their options (see Colorado Budget Panel Weighs Competing Plans On Medicaid As Costs Soar). The Colorado Medicaid Provider Rate Review Advisory Committee is recommending a plan…









