Executive Briefings
A series of insights from OPEN MINDS Founder and CEO, Monica E. Oss, Executive Briefings are crafted for executive leaders navigating the complexities of health and human services. Each briefing connects market intelligence with expert analysis to help guide strategy, respond to disruption, and improve organizational performance.
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A Home For The Whole PersonÂ
April 23, 2026NCQA recently announced they will be expanding their work with federally qualified health centers (FQHCs) and FQHC look-alikes this year. There are already 3,200 health centers that have earned the Patient-Centered Medical Home (PCMH) Recognition from NCQA. But going forward, NCQA… -
Making Something Big Happen
April 22, 2026Are you planning a big strategic change for your organization? An acquisition? A new service line? Closing a service line? A new payer contract? A reorganization? Every executive approaches “big changes” with a combination of excitement and trepidation. How best… -
The QHIN Advantage
April 21, 2026Changes in federal and state health care policy—and the realities of health plan budgets—are going to bring more emphasis on performance incentives and value-based reimbursement in 2026. That was the conclusion of the recent analysis—2026 Value-Based Care Mandates: Financial Impact on… -
The Medicaid Squeeze
April 20, 2026Between 2023 and 2024,126 hospitals across the U.S. shut down their inpatient psychiatric units. And that was before the effects of last year’s Congressional Budget Bill, HR-1, (see 2025 Federal Budget Reconciliation Bill and Congressional Budget Office Supplemental Cost Estimate) have… -
Telehealth Alone Isn’t The Answer To Access
April 17, 2026Since the rapid uptake of telehealth delivered health care services during COVID, there has been an assumption that this shift would improve access to care in rural areas and health care shortage areas. But a new study—Mental Health Specialist Telemedicine Uptake… -
The Concierge Competitive Edge
April 16, 2026Shifting health care resources to proactive care could dramatically reduce spending and improve quality of life for Americans. That was the findings of a recent analysis—Safeguarding Medicare: Proactive Care Could Unlock $500B In Annual Program Savings. Proactive care investments—in prevention, early detection,… -
Avoiding The Divorce
April 15, 2026Recent billion-dollar mergers and acquisitions (M&A) in the health and human service field have raised the question: how big is big enough? A more important question is: how many of these deals are built to last? The pace of mergers… -
Everyone Wants Hybrid
April 14, 2026Sales of hybrid cars are on the rise. According to analysts, this trend is driven by price and convenience (see U.S. EV Sales Fell In 2025 As Hybrid Vehicles Gained Ground). The same preference for hybrids is playing out in… -
Bots Should Handle Volume, Humans Should Handle Reality
April 13, 2026A few brands that I previously loved have replaced all their humans in the customer service function—and have lost me as a customer. Here are a couple examples. I am a frequent guest in a particular hotel chain. They have… -
It’s The Engagement
April 9, 2026Not surprisingly, consumers with an addictive disorder who are adherent to medication for opioid use disorder (MOUD) have lower costs of care. Those are the headline findings from a recent study—Association Between Extended-Release Buprenorphine Adherence & Reduced Healthcare Costs Among…
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