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On April 23, 2026, the Department of Health and Human Services Office of Inspector General (OIG) published this audit report which found that the Centers for Medicare & Medicaid Services (CMS) could strengthen Medicare program safeguards to prevent and detect potentially improper payments for virtual check-in and electronic visit (E-visit) services. The goal of the audit was to determine whether there are vulnerabilities that might result in improper payments for virtual care services and opportunities to reduce the risk of improper payments . . .

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