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Massachusetts Department of Mental Health seeks a contractor to provide a telephonic support service, reachable from a toll-free number that police could offer to the public as part of their diversion intervention. The service would function as a “warm line” (accessible during limited hours, rather than 24/7) that can be offered to the person served or to the person’s family members, friends, or caregivers who may be in need of assistance, support and advice relative to getting help with a behavioral health matter, post encounter with the police . . .

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Mental Health & Addiction Services