10:00am - 1:00pm EST

How To Optimize Technology: An OPEN MINDS Seminar On Getting The Most Value From Your Technology Investments

Executive Seminar
As technology becomes increasingly essential and the range of available technologies and tech-enabled functionality is rapidly growing, organizations are spending more on tech investments. Unfortunately, tech investments often fall short of meeting expectations.  However, with proper planning and staff engagement, organizations can position themselves to optimize the value of their tech investments. In this session, Paul Duck, Senior Associate, OPEN MINDS will discuss what needs to addressed to ensure your organization is on the path to maximizing your tech investment, including:
  • How to evaluate new technologies for your organization
  • Engaging staff in a best practice technology evaluation process
  • Determining anticipated financial and non-financial return-on-investments for the selected technology
  • Go or No-Go: Moving beyond pilot to full implementation
  • Ensuring implementation success
11:00am - 5:00pm EST

The Non-Profit Mergers, Acquisitions, & Affiliations Summit: Collaborations For Sustainability In The Next Normal

Executive Summit
No issue is more top-of-mind for executives of health and human service organizations than figuring out the strategic implications of the unstoppable flow of mergers and acquisitions announcements. Every day there is a new headline announcing a new partnership, leaving executives to consider their market position and ask new strategic questions: Do any of these affiliations create a “super competitor” that will be more attractive to our current consumers? Do any take away our current contracts with payers or health plans? Do any provide services “for less,” depressing our market rates and reducing our bottom line?
 
These are relatively simple questions, but the answers are quite nuanced—and, they vary by market, service, consumer type, payer, and geography. The OPEN MINDS Mergers, Acquisitions, & Affiliations Summit is designed provide non-profit provider organizations the tools they need to build a successful partnership strategy and overcome the challenges of making mergers and acquisitions work. This year, our focus is on understanding how different types of collaborations can provide different benefits and challenges for organizations—and helping executives to determine which opportunity is the best fit for their organization.
 
During this one-day experiential summit, we will hear case study presentations from non-profit provider organizations who have participated in a merger, acquisition, or affiliation in different formats. From mergers driven by the desire to increase market share, to affiliation models—each of these case study presentations will review the "ups and downs" of the process and offer strategic advice for organizations exploring the same path. Don’t miss this exclusive opportunity to hear directly from the organizations leading the way in non-profit partnerships, network with organizations looking for collaboration opportunities, and learn best practices in the merger, acquisition, or affiliation process.
 

Agenda:

  • 11:00am – 11:30am The Changing Face of Mergers, Acquisitions, & Affiliations in The Non-Profit Health & Human Service Market
    • The Health Care MA&A Market Overview
    • The Many Models Of MA&A
    • The Strategy Decisions Driving MA&A
    • Opening Plenary
    • Speakers: Monica Oss, Chief Executive Officer, OPEN MINDS
    • David Guth, Chief Executive Officer, Centerstone
  • 11:30am – 12:30pm: When A Merger Is Not Possible, Is A Parent-Affiliate Approach A Good Idea?
    • The Health Care MA&A Market Overview
    • Speaker: Laura H. Tyler, PhD, LPC, Chief Executive Officer, Arisa Health
  • 12:30pm – 12:45pm: Break
  • 12:45pm – 1:45pm: Case Study #2
  • 1:45pm – 2:45pm: A Strategy For Growth: The Mosaic Story
    • Speakers: Linda Timmons, President and Chief Executive Officer, Mosaic
    • Mike Lyons, General Counsel, Mosaic
  • 2:45pm – 3:00pm: Break
  • 3:00pm – 4:00pm: Robins’ Nest Inc., Cape Counseling Services & NewPoint Behavioral Health Care Combine To Form Acenda Integrated Health
    • Speaker: Anthony DiFabio, Ph.D., President & CEO, Acenda Health
  • 4:00pm – 5:00pm: What The Future Holds For Health & Human Service MA&A? Considerations For Boards & Executive Teams
    • Executive Roundtable featuring all presenters
1:30pm - 4:30pm EST

Finding An Electronic Health Record System For Your Future: The OPEN MINDS Seminar On Best Practices In EHR Selection, Contracting, & Optimization

Executive Seminar - Sponsored by Qualifacts + Credible
Over the past twenty years the adoption of electronic health record systems (EHRs) has changed how health services are managed and delivered. But as the health care system has continued to involve with more value-based reimbursement, the push towards integrated care coordination, and the rise in consumerism - the technology infrastructure needed by provider organizations has changed and that has changed the role of the EHR and forced EHRs to evolve to keep up with the pace of change in the market. For most executives, the EHR is a major investment - and choosing the right system (or keeping the wrong system) can make or break any organization. This seminar is for any executive who is considering a new EHR system—whether it is your organization’s first EHR, or your current EHR isn’t delivering the functionality you need to be sustainable in a changing market. This essential seminar will guide you through a step-by-step process for selecting an EHR that fits all your organization’s needs. The seminar will cover:
  • A best practice model for assessing the tech functionality your organization needs for future success
  • Steps for vetting vendors and their products and services
  • Budgeting for EHR software and implementation
  • Ensuring best value and performance in contract negotiating
4:30pm - 5:30pm EST

Onsite Outdoor Networking Reception

Wrap up the day with socially distanced networking by the pool. Enjoy a beverage and hors d'oeuvres while catching up with colleagues and discussing the day’s events.
11:30am - 12:00pm EST

Welcome & Announcement Of The Results From The Tech-Enabled Provider Organization: The 2020 OPEN MINDS Health & Human Services Technology Survey

Opening Plenary
As the health and human services market shifts to value-based reimbursement with a focus on cost and quality, specialty provider organizations will need to adopt new technologies to survive. Increasingly there is a need for population health management, data exchange, and clinical decision support tools. For executives, linking technology investment to strategy is essential to success – performance, competitive advantage, and sustainability. OPEN MINDS surveyed specialty provider organizations in the health and human services to determine where they are on the road to technology adoption. The survey provides information on:
  • Technology adoption by market and organizational size
  • The number of full-time IT employees by market and organizational size
  • The size of IT budgets by market and organizational size
  • Trends in technology adoption by market and organizational size
A free copy of The Tech-Enabled Provider Organization: The 2020 OPEN MINDS Health & Human Service Technology Survey is available to all readers due to the generous sponsorship of Credible.
12:00pm - 1:00pm EST

Artificial Intelligence You Can’t Afford To Ignore

Keynote Address
The tech giants—Amazon, Apple, Facebook, Google, and Microsoft—are all pushing into the health care sector with a wide array of applications that rely on Artificial Intelligence (AI). As a recognized as a leader in AI platforms for the health care information technology sector, Dr. McGrow will share several Microsoft’s AI-driven solutions for health and human service organizations that are in the application phase. She will discuss how Microsoft is advancing the Quadruple Aim—better health, better care, lower cost, and improved productivity—with capabilities from personalized care to care team collaboration, to remote patient monitoring, to operational analytics. Dr. McGrow will highlight the opportunities—and challenges—for provider organizations to use AI right now to up their game in four key areas: data-driven management, remote patient monitoring, operational efficiencies, and improving the consumer experience.
1:30pm - 2:30pm EST

Thought Leader Discussion With Kathleen McGrow, DNP, MS, RN, PMP, Chief Nursing Information Officer, Microsoft Corporation

Thoughtleader Forum
Join us for a follow-up session with our keynote speaker, Kathleen McGrow, DNP, MS, RN, PMP, Chief Nursing Information Officer, Microsoft Corporation. Use this time to ask questions and continue the morning’s discussion.
1:30pm - 2:30pm EST

Are You A Tech Savvy CEO?

Best Practice "How-To"
Executive Track
    To maintain a competitive edge in today's environment innovation must be prioritized and, in most instances, this translates to some type of technology.  CEOs don't necessarily have to know what goes into building or coding technology, but they should have their pulse on how technology is impacting their organization and have an understanding of the capabilities, applications, and the potential of emerging technologies.
In this session, Paul Duck, Senior Associate, OPEN MINDS will provide attendees with the tools needed to becoming an effective tech savvy CEO!
1:30pm - 2:30pm EST

From Strategic Plan To Tech Strategy: Building Your Crosswalk

Best Practice "How-To"
Executive Track
    Every day a new tech development is announced. Policymakers, consumers, and even service provider organizations all have a clear blueprint for what the future state of technology looks like – instantly accessible consumer histories, e-health on every platform, and big-data driven personalized medicine.  With of all the promise surrounding these new developments, how do executive teams prioritize their technology investments and make the best strategic decisions for their organizations?
In this session, we will cover the key steps needed to build your crosswalk from a strategic plan to an IT plan including:
  • Best practice tech strategy development
  • The scope of the IT plan and how to write the plan
  • Factors to consider when developing a tech strategy
3:00pm - 4:00pm EST

A Debate On The Impact Of Direct Care Technology

Point Counterpoint
Executive Track
    As technology innovations gain traction in direct care, can they replace the value of personal connections and hands-on support?  Will they facilitate, replace, or enhance direct care?
Join OPEN MINDS
    senior staff to hear both sides of this debate and come prepared to join the discussion and voice your opinion!
3:00pm - 4:00pm EST

What Staff Do You Need To Lead Technology In Today's World?

Executive Roundtable
Technology Track
    Today’s IT staff needs to meet the growing and increasingly complex demands of an organization-from operations, to innovation to security. Being an expert in everything is impossible. Organizations need a well-rounded team of IT professionals who can strategically support technology to carry out their vision. But how do you know which IT roles you need to thrive and be competitive?
Join our panel of Executives who will share their insights on staffing and the qualifications needed to successfully lead an organization’s technology initiatives.
3:00pm - 4:00pm EST

Does Your Organization Have The Right Technology To Be Successful With Value-Based Reimbursement?

Topical Case Study
Technology Track
    The COVID-19 pandemic created a dramatic surge in telehealth utilization. A May 2020 report by McKinsey and Company suggests U.S. telehealth spending could increase from $3 billion to $250 billion per year. Many healthcare leaders now view telehealth as a viable strategy for improving patient access, reducing costs, raising patient satisfaction, and potentially improving patient outcomes. But establishing a profitable telehealth model will require careful thought and planning. The recent telehealth surge was fueled by payment equity during COVID-19, however the payment outlook for the future is unclear. In this session, we will focus on the economic and operational drivers that will contribute to the future success of a telehealth program.
4:30pm - 5:30pm EST

The Payer Perspective: An OPEN MINDS Forum On Connectivity Between Payers & Providers

Executive Roundtable
The health and human service market is steadily moving toward reimbursement based on some measure of performance or value. To make these value-based relationships work, both health plans and provider organizations need real-time electronic data exchange to optimize performance. But there are challenges in making this happen. In this forum, our expert panel of health plan executives will share their experiences in making data exchanges work and will offer advice to organizations in how to leverage connectivity to build a true partnership for better consumer care.
5:30pm - 6:30pm EST

Onsite Outdoor Networking Reception

Wrap up the day with socially distanced networking by the pool. Enjoy a beverage and hors d'oeuvres while catching up with colleagues and discussing the day’s events.
12:00pm - 1:00pm EST

Digital Therapeutics For Behavioral Health: Anytime/Anywhere HealthCare

Keynote Address
Digital therapeutics deliver evidence-based therapeutic interventions to prevent, manage, or treat a broad spectrum of physical, mental, and behavioral conditions. They deliver clinical interventions without a clinical professional using sophisticated software, usually served up to consumers through an app and can address the workforce shortage, improving clinical outcomes, and increasing access to treatment. In her keynote address, Dr, Marsch will provide an inside look at the current and future potential for digital therapeutics in specialty provider organizations and the added value they provide for all stakeholders.
1:30pm - 2:30pm EST

Thought Leader Discussion With Lisa Marsch, Ph.D., Director Of The Center For Technology & Behavioral Health, Dartmouth College

Thoughtleader Forum
Join us for a follow-up session with our keynote speaker, Lisa Marsch, Ph.D., Professor Of Psychiatry, Center For Technology & Behavioral Health, Geisel School Of Medicine At Dartmouth College. Use this time to ask questions and continue the morning’s discussion.
1:30pm - 2:30pm EST

Evaluating The ROI On New Era Technologies Transforming The Delivery System

Best Practice "How-To"
Executive Track
Technology a big investment and choosing the right technology can make or break any organization. Making the right choice to gain a return on investment, financially and operationally, requires a thorough understanding of an organization’s goals, a clear budget and timeline, and a detailed action plan.
 
In this "how-to” session will cover:
  • Factors that will affect the ROI
  • Applying best practices in technology selection & budgeting
  • Determining the ROI-financially and operationally
1:30pm - 2:30pm EST

Interoperability & Data Sharing: Expanding Access To Health Information

Best Practice "How To"
Technology Track
Most organizations have the ability to share consumer health information in some capacity, but what data is shared, how data is exchanged, who the data is exchanged with, and the ability to interpret this data for care coordination or for population health management varies widely. Whether you are partnering with primary care to develop a new integrated model of care, joining an accountable care organization, operating a health home or medical home,  managing care coordination services with a health plan, or preparing to comply with the CMS proposed rule for consumer data sharing,  your executive team should be planning how your organization will share data within the care network.
 
In this session, Sharon Hicks, Senior Associate with OPEN MINDS will discuss:
  • Differences between Foundational Interoperability, Structural Interoperability, and Semantic Interoperability
  • The promise of Interoperability versus the outcomes to date
  • Steps your organization should be taking to make a useful interoperability plan
  • Determining your organization’s stance on consumerism and health professional led interoperability
  • Technical issues versus data issues of interoperability
3:00pm - 4:00pm EST

Making Telehealth Profitable

Best Practice "How To"
Executive Track
Organizations who want to position themselves to be successful with value-based reimbursement need to identify ways to leverage technology to capture and analyze data to create a culture where staff use metrics to drive consistent, high-quality results. No matter where you are on the path to value, effectively using technology will help to quantify and demonstrate value and ensure patients are receiving quality care.
 
This session will focus on:
  • Selecting the right technology to drive performance
  • Data driven performance management
  • Case study presentations from organizations who have developed a technology infrastructure to support VBR
3:00pm - 4:00pm EST

How To Become A Data Driven Organization

Topical Case Study
Executive Track
Successful performance requires an organization to be data-driven. A data culture is not only about collecting data, but involves utilizing the data in a meaningful way to move your organization forward.  How your organization manages data and how data manages your organization is more important than ever in today’s environment.
 
This session will focus on:
  • The key elements needed to for a data-driven culture
  • The OPEN MINDS model for becoming a data-driven organization
  • Case study presentations from data-driven organizations
3:00pm - 4:00pm EST

Optimizing Clinical Decision Making With Technology

Topical Case Study
Technology Track
Clinical decision making is quickly becoming essential for providers. As the volume of available data increases alongside of the responsibility to deliver value-based care, technology is key to optimizing the collection and use of data. Clinical decision support can include any health IT system, workflow, or process intended to deliver the right information , to the right people , in the right intervention formats and at the right points in workflow. This may sound simple enough, but it is a challenge.
 
This session will focus on:
  • Optimizing the use your EHR’s data
  • Implementing clinical decision tools
  • Case studies presentation from organizations utilizing technology for decision support
4:30pm - 5:30pm EST

Forecasting The Future Of Behavioral Healthcare Shaped By Technology

Keynote Address
As we move to more “patient centric” health, payers demanding greater value, better outcomes, and lower costs; and consumers expecting a seamless experience, technology will be a key part of an organization’s move-forward strategy. Specialty provider organizations will need to re-think their technology initiatives to deliver solutions to meet these demands and the challenges of the “next normal.” Monica E. Oss will discuss how executive teams can prepare for the future of behavioral health delivery models driven by technology, review the key “take aways” from the Institute, and share her perspective on the future of technology innovation in the health and human service market.
5:30pm - 6:30pm EST

Onsite Outdoor Networking Reception

Wrap up the day with socially distanced networking by the pool. Enjoy a beverage and hors d'oeuvres while catching up with colleagues and discussing the day’s events.

Login to access The OPEN MINDS Circle Library. Not a member? Create your free account now!