Addressing Critical Incidents In The MLTSS Environment

In November 2013, the U.S. Department of Health & Human Services office of the Assistant Secretary for Planning and Evaluation (ASPE) published the ASPE research brief. The brief discusses the ways in which some established managed long-term services and supports (MLTSS) programs manage critical incidents. In all of these programs, the managed care organization (MCO) plays a key role in a state's MLTSS critical incident system . . .