A Leadership System For Innovation: The Acenda Integrated Health Case Study

Innovation is a key element of leading through market turbulence and sustaining organizational performance (see Finding Opportunities In Chaos). But innovation does not happen because an organization has one good idea, one creative executive, or one strategic planning discussion. Sustainable innovation requires an operating system—a leadership structure, communication process, and culture that can consistently identify problems, test solutions, and move new ideas into practice.

For health and human service organizations, that capability matters because the market is changing faster than traditional planning cycles. Rising demand, workforce shortages, reimbursement pressure, and changing consumer expectations all require provider organizations to adapt . . .