A Culture For Sustaining Innovation

Sustaining innovation is not about technology investment or semi-regular strategic meetings or that one or two “brilliant” executives who can come up with the next great idea for a new service or an operational plan to improve performance. What organizations need is a model that can systematically challenge assumptions, combine disparate viewpoints, and generate the next innovation, regardless of who is leading the team.

A recent report, Human Capabilities Are At The Heart Of High-Performing Teams, outlines a few qualities that differentiate what it calls “high-performing teams”—teams that meet or exceed expectations. Health and human service . . .