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Management Newsletter Article | November 1, 2011

Beyond Outcomes: Benchmarking In Behavioral Health & Human Services

By Market Intelligence Team

Beyond Outcomes: Benchmarking In Behavioral Health & Human Services Imagine that you do not feel well and decide to take your temperature. You discover you have a fever of 103.4°. That information would almost certainly motivate you to seek prompt medical attention. Image this, however, what if you didn't happen to know that 98.6° was "normal"? In the absence of such information, the thermometer reading would not tell you anything. It would simply be a number. It is only by having a context that the "number" acquires meaning. Benchmarking transforms "numbers" into actionable information – information that can . . .

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