Solving Claims Issues for Intensive Outpatient & Residential Programs: Practical Advice for Getting Paid

OPEN MINDS, The Behavioral Health & Social Service Industry Analyst Bottom Line In most behavioral health organizations, claims issues are the most challenging and difficult to manage. Payments represent the “bloodflow” through which the rest of the organizational body maintains its strength and vitality. Early diagnosis and treatment of this administrative malady will help to ensure an organization’s health and growth. We are a community mental health center that offers a mental health intensive outpatient Program (IOP). We are contracted with a few commercial payers, but seem to always have trouble getting paid for our IOP program. Where would . . .