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One critical (but not often discussed) key to the success of a non-profit organization is its board of directors. It is the board that determines the mission and overall direction of an organization—a well-functioning board can have a positive impact on an organization’s overall tone and help to support the mission, but a poorly functioning board has the potential to wreak havoc from the top down. Issues with a poorly functioning board can lead to frustration among the management team and alienation of volunteers and donors. It is therefore essential for a non-profit organization to . . .

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