Integrated Case Management: A User’s Guide

February, 2006 The Ministry of Children and Family Development is committed to integrated case management as a tool to support efforts to achieve better outcomes for our clients. Integrated case management puts clients at the centre of the plan and gives them an active voice in shaping services that will support them in directing their own lives, now and in the future. The purpose of this users guide is to support all partners to work together with a shared commitment to the process and to improved outcomes for clients. The guide outlines principles and practices for integrated case management and . . .