UNPROTECTED: Adult Protective Services Struggles to Serve Vulnerable Clients

December 2006 UNPROTECTED: Adult Protective Services Struggles to Serve Vulnerable Clients The New York City Office of the Public Advocate investigated procedures at Adult Protective Services (APS), a division of the New York City Human Resources Administration (HRA), after recieving numerous complaints about APS. APS is a state-mandated  program that assists individuals over the age of 18, who, because of mental or physical impairment, cannot care for themselves. As of September 2006, APS had 6,154 total active cases in all five boroughs. During September and October of 2006, the Public Advocates Office interviewed 30 staff members from community . . .