Using Technology To Improve Organizational Performance
July 2003 Using Technology To Improve Organizational Performance: The LifeWays Case Study Created in 1966, LifeWays is a community mental health authority, serving children with severe emotional disturbances, adults with severe mental illness, and persons with developmental disabilities. Lifeways is the eleventh largest community mental health board in Michigan, serving both Jackson and Hillsdale Counties. The organization manages behavioral health care for approximately 30,000 covered lives, largely Medicaid and uninsured residents of these counties, providing a full continuum of services through a network of behavioral health providers. LifeWays has an active caseload of approximately 6,800 consumers. Its budget . . .
