Staff Retention Among Direct Support Workers in Wisconsin: A Passion for Their Work Fuels Longevity and Commitment Among a Dedicated Core of Workers

July 2003 Staff Retention Among Direct Support Workers in Wisconsin: A Passion for Their Work Fuels Longevity and Commitment Among a Dedicated Core of Workers Businesses in the United States spend nearly two-thirds of their operating budgets on labor and the costs associated with it With the trends toward a smaller workforce, more employee turnover - almost every industry except government has seen a decrease in employee tenure during the past 15 years - and the significant costs associated with replacing workers1, finding ways to retain qualified, committed workers is both a challenge and a necessity for employers. For human service . . .