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Market Intelligence Resource | August 1, 2002

Veterans Benefits: Quality Assurance For Disability Claims and Appeals Processing Can Be Further Improved (GAO-02-806)

August 2002 Veterans Benefits: Quality Assurance For Disability Claims and Appeals Processing Can Be Further Improved (GAO-02-806) For fiscal year 2002, the Department of Veterans Affairs (VA) will pay $25 billion in cash disability benefits to 3.3 million disabled veterans and their families. Veterans who are dissatisfied with VA's 57 regional offices' decisions may file appeals with VA's Board of Veteran's Appeals. In about half of such appeals, the Board has either granted the benefits denied or returned the cases to regional offices for rework. Additionally, VA reported an accuracy rate of less than . . .

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