Optum360 Partners With Mayo Clinic On Revenue Management & Patient Experience

UnitedHealth's Optum360 unit and Mayo Clinic have partnered to develop new revenue management services capabilities aimed at improving patient experiences and satisfaction while reducing administrative costs for health care providers. The collaboration is focused on enhancing and redesigning specific elements of the revenue cycle to increase efficiency while creating a convenient, accurate, transparent and personal experience for patients. A key focal point is improving the interaction between the provider and payer by opening channels of communication early in the care process. The collaboration includes a next-generation patient cost estimator, streamlining prior authorization/pre-certification, enhanced claims editing functions . . .