Thursday, November 8, 2012
I'm fresh off The 2012 OPEN MINDS Technology & Informatics Institute and all the talk about technology enhanced services has got me thinking about the revenue diversification pressures facing health and human service organizations – and how new technology offers great opportunities for service "reformulation."

If you need a quick refresher, revenue diversification is a risk-reduction strategy that involves spreading assets across a mix of service lines, consumer groups, and payers. Why is this important? Because many organizations I work with have more than 30% of their revenues from a single service and/or a . . .

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