Be Big? Be Like The Cheesecake Factory

Monday, August 13, 2012
"Be big or be a boutique." I've heard those words spoken at meetings of my colleagues here at OPEN MINDS, in reference to the pressures of the current health and human service market – and the need for service delivery organizations to either get bigger to improve their economies of scale, or stay smaller with a focus on a very narrow market niche.

Lately we've seen lots of mergers, consolidations, and collaborations (you can read about them in the Mergers & Acquisitions section of the OPEN MINDS Circle Connection). But not all of the "large . . .