California Hospitals Seek Expert Advice To Improve Patient Experience From Patients Themselves

Circle Connections: New Products & Services Teresa Pasquini, one of the most influential people involved in the management of Contra Costa County Regional Medical Center, has no training in health care, doesn't collect a paycheck from the publicly owned safety net hospital and has a history of animosity toward the local health care system. Yet Pasquini and about 50 other patients or family members of patients have teamed up with the leaders of 166-bed Contra Costa County Regional to give the hospital executives what they previously didn't have or seek out in an extensive way: the voice . . .