Reclaiming The Primary Care Consumer Experience & What It Means To Health & Human Service Organizations

In this keynote session, delivered on September 20, 2016 at The 2016 OPEN MINDS Executive Leadership Retreat, Peter Anderson, M.D., author of The Familiar Physician: Saving Your Doctor In the Era of Obamacare and Lost and Found: A Consumer’s Guide to Healthcare, draws upon his background as a primary care physician and as founder and president of Team Care Medicine to bring fresh insight to improving primary care delivery and patient engagement. Dr. Anderson described how to optimize the consumer experience at the primary care/specialty care nexus – for the greater goal of improving health. He also highlighted . . .