Doing Something New? The Tools You Need for a New Service Line Launch
March 1, 2010 This presentation, by Jeremy Mann, Senior Associate, OPEN MINDS, was given at the 2010 OPEN MINDS Marketing and Innovation Institute. During this session, Mr. Mann discussed the concept of a service line management, new service line development prototypes, and service development tools. These tools include service line portfolio analyses, service blueprinting, and target costing for launching new services. Download the Report . . .
