The benefits of peer support service are widely known—the use of peer supports can result in reductions in hospital admissions, reduction of inpatient days, and increased use of outpatient services. Additionally, the model helps to improve consumer outcomes, including increased consumer empowerment, increased sense that treatment is responsive, and increased social support and social functioning (see Bringing Recovery Supports To Scale: Peer Support). As a result, the use of peers and peer support programs can lend itself to success with value-based arrangements.

Last month at The 2018 OPEN MINDS Management Best Practices Institute, I had the chance to . . .

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